Mobile Deployment Specialist

ZipStaff•Washington, DC

3d•Onsite

About The Position

ZipStaff is hiring a Mobile Deployment Specialist for a major U.S. transportation organization based in Washington, DC. The specialist will support hands-on configuration, logistics, and rollout of enterprise mobile devices, working with Digital Technology teams, Supplier Management, and an on-site Change Management Coordinator. The position requires nationwide travel (25–50%) to mechanical shops, rail yards, and maintenance facilities.

Requirements

2–4 years of hands-on enterprise MDM experience with Microsoft Intune and Apple Business Manager (iOS/iPadOS staging).
Background coordinating physical device rollouts, hardware asset tracking, and depot/supplier handoffs.
Willingness to travel nationwide 25–50% to industrial environments.
Solid understanding of mobile OS settings, Wi-Fi/cellular provisioning, app deployment, and identity/access checks.
Experience maintaining distribution logs, updating Jira tickets, and following cybersecurity/compliance standards.

Responsibilities

Execute zero-touch enrollment workflows and configuration profiles using Microsoft Intune and Apple Business Manager.
Manage end-to-end device delivery tracking, returns, depot repairs, hardware swaps, and asset management.
Travel nationwide (25–50%) to support on-site device distribution, Wi-Fi/network authentication, and login verification.
Coordinate with hardware vendors, telecom carriers, and provisioning depots on staging batches, SIM activation, and accessory fulfillment.
Triage and resolve enrollment failures, credential issues, app installation errors, and compliance flags.
Track rollout status, device inventory, and failure rates using Excel, SharePoint, Jira, or ServiceNow.
Maintain distribution logs, update Jira tickets, and follow cybersecurity and compliance standards.