Mobile Crisis Evaluator

Choices Coordinated Care Solutions•Harvey, LA

6d•$48,000 - $55,000

About The Position

The Mobile Crisis Evaluator is an active member of Choices’ Jefferson Parish Mobile Crisis Team, providing support to consumers and families experiencing behavioral health crises. Under the supervision of the Lead Clinical Evaluator, the Evaluator conducts immediate crisis assessments using appropriate screening tools and evaluations to determine safety risks, and provides follow-up intervention and stabilization services to youth and families in the least restrictive clinically appropriate setting. The Evaluator helps identify issues that contribute to a crisis or could lead to future crises, develops and revises individualized crisis safety plans, and, as needed, facilitates hospital admission and transportation arrangements. The role also includes assisting with follow-up during the seven-day post-crisis period. Choices’ Jefferson Parish Mobile Crisis Team provides 24/7 mobile emergency responses for youth and adults experiencing behavioral health crises in Jefferson Parish. Working from a strengths-based perspective, the team collaborates with first responders, community stakeholders, clinical leadership, and fellow responders. The team emphasizes crisis prevention and community stabilization, making every effort to support individuals in their homes and communities when possible, while ensuring appropriate follow-up and connection to ongoing supports and services.

Requirements

Provisionally licensed mental health professional.
Strong communication and writing skills.
Familiarity with area resources.
Highly organized, with the ability to manage multiple priorities simultaneously.
Professional oral and written communication of service expectations, client strengths and needs, and outcomes.
Demonstrated professionalism when working in teams with internal colleagues and external audiences, both in person and through electronic media.
Enthusiasm for advancing system change within the community.
Valid driver’s license in the state of residence, auto insurance, and a reliable vehicle.

Nice To Haves

Bilingual Spanish skills.

Responsibilities

Articulate the mission, vision, and practices of the Mobile Crisis Services program.
Communicate emergency response system practice expectations to consumers, community partners, and funders.
Respond to crisis referrals according to Choices’ policy.
Provide backup, when requested and available, if contacted by first responders.
Follow Choices’ policies and protocols for managing a 24/7 mobile crisis response system.
Apply the guiding principles and values of Systems of Care when interacting with youth and families, team members, Choices staff, and system partners.
Communicate with the Choices Leadership Team to support collaboration and proactively address issues and concerns.
Maintain positive working relationships with coworkers.
Follow strategic plans and quality improvement procedures to achieve goals and improve referred individuals’ experience of mobile crisis response services.
Ensure collection of all necessary service data.
Participate in scheduled meetings to review performance and quality indicators and recommend adjustments to improve response and stabilization services.
Complete other duties as assigned to advance the Mobile Crisis Team’s mission.
Conduct immediate crisis assessments using appropriate screening tools and evaluations to determine safety risks.
Provide follow-up intervention and stabilization services to youth and families in the least restrictive clinically appropriate setting.
Identify issues that contribute to crises or could create future crises if untreated.
Develop and revise individualized crisis safety plans.
Facilitate hospital admission and arrange transportation as needed.
Assist with follow-up during the seven-day post-crisis period.
Support appropriate follow-up and linkage to ongoing services and supports.