Crisis Evaluator

St. Mary's Healthcare•Amsterdam, NY

About The Position

St. Mary’s Healthcare is hiring a full-time Crisis Evaluator for its Emergency Department. The role provides crisis intervention for adults, adolescents, and children; assesses patients’ diagnostic needs and psychosocial status; and works with the multidisciplinary team to develop treatment goals. The evaluator documents information from interviews, consultations, referrals, contacts, and supportive services, and completes documentation and reporting in accordance with departmental standards and federal and state regulations. The position is a day shift, 40 hours per week.

Requirements

  • Bachelor’s degree required.
  • Ability to organize and establish day-to-day priorities while using critical thinking skills.
  • Ability to multitask while remaining professional, focused, composed, and positive.
  • Excellent customer service skills, including integrity, friendliness, and compassion.
  • Ability to establish appropriate and effective rapport with others.
  • Flexibility to take initiative and embrace opportunities for personal and organizational growth.
  • Problem-solving skills.
  • Proficiency with Microsoft Office products, including Outlook, Word, and Excel.
  • Strong organizational skills.
  • Effective interpersonal skills.
  • Ability to work both as part of a team and independently.
  • Ability to speak, read, and write English and follow instructions in English.

Nice To Haves

  • Master’s degree preferred.
  • One or more of the following New York credentials, to be obtained within 18 months of hire or job transfer: Counselor credential from the New York Board of Mental Health Practitioners; Psychologist credential from the New York Board of Psychology; or Social Worker credential from the New York Board of Social Work.

Responsibilities

  • Provide crisis intervention services in the Emergency Department for adults, adolescents, and children.
  • Perform comprehensive diagnostic assessments of patients’ needs and psychosocial status.
  • Collaborate with multidisciplinary team members, as appropriate, to develop patient treatment goals.
  • Participate in multidisciplinary patient care conferences to discuss assessment information, updates, and treatment plans.
  • Document pertinent information obtained through interviews, consultations with healthcare professionals, referrals, contacts, and supportive services provided to each patient.
  • Complete required documentation and reporting in accordance with departmental standards and federal and state regulations.
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