Supervisory Evaluator

Citizenship and Immigration Services•Camp Springs, MD

About The Position

The Supervisory Evaluator serves as an expert in designing, overseeing, implementing, and conducting program evaluation and monitoring studies or projects to identify problems and improve the efficiency and effectiveness of USCIS programs and policies. The position manages program evaluation and operations research functions that extend across an organization or major organizational components, and oversees agency-wide and cross-cutting research and evaluation efforts. It establishes and manages agency-wide evaluation standards and requirements to ensure the scientific integrity of evaluation activities. The role provides executive direction and technical leadership, and manages and coordinates major technical programs involving project management analysis, planning, investment controls, policy development, standards, governance, statistical modeling, risk assessment, and quality assurance. The supervisor sets employee performance goals and provides feedback, participates in recruitment and hiring, and oversees key mission-support functions and branch administrative matters, including resource management.

Requirements

  • One year of specialized experience equivalent to at least the GS-14 level in the federal government.
  • Experience leading a team responsible for an agency's evaluation capacity assessment.
  • Experience reviewing a portfolio of evidence to make recommendations on program improvement.
  • Experience developing evaluation plans and policies for an organization.
  • Must be a U.S. Citizen or U.S. National.
  • Must successfully pass a background investigation, including financial disclosure.
  • Must pass a drug screening.
  • Males born after December 31, 1959, must be registered with the Selective Service.
  • Applicants not currently employed by USCIS must meet the residency requirement: for three of the five years immediately before applying, they must have resided in the United States, worked overseas as a U.S. Government employee in a Federal or Military capacity, or been a dependent of such an employee serving overseas.
  • Applicants must reside within, or be willing to establish permanent residence within, the local commuting area of the duty location.
  • Applicants must submit a resume of no more than two pages and provide the specified work-history details.

Responsibilities

  • Manage program evaluation and operations research functions extending across an organization or major organizational components.
  • Oversee planned agency-wide and cross-cutting research and evaluation efforts.
  • Establish and manage agency-wide evaluation standards and requirements to ensure scientific integrity.
  • Provide executive direction and technical leadership.
  • Manage and coordinate major technical programs involving project management analysis, planning, investment controls, policy development, standards, governance, statistical modeling, risk assessment, and quality assurance.
  • Set employee performance goals and provide performance feedback.
  • Participate in recruitment and hiring.
  • Oversee key mission-support functions and branch administrative matters, including resource management.

Benefits

  • Health, dental, vision, life, and long-term care insurance
  • Retirement plan
  • Thrift Savings Plan
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days
  • Paid federal holidays
  • Flexible work schedules
  • Telework
  • Tuition reimbursement
  • Transportation subsidies
  • Uniform allowance
  • Health and wellness programs
  • Fitness centers
  • Employee training and developmental opportunities
  • Disabled veteran leave for eligible veterans
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