Transfer Evaluator

Broward College•Austintown, OH

8d•$42,320 - $49,726•Onsite

About The Position

Under limited supervision, the Transfer Evaluator supports student enrollment and program completion by applying transfer-credit articulation standards, evaluating coursework from domestic academic institutions, and managing military coursework in accordance with Veterans Affairs articulation requirements. The role determines credit transferability and equivalencies by reviewing academic records, transcripts, degree audits, institutional catalogs, and relevant policies and standards. The position uses the college’s student information and credit evaluation systems to assess course content, credentials, grades, and transcripts; maintain accurate student records; and process transfer-credit evaluations in accordance with current policy and procedure. It also supports students, faculty, and staff by clarifying evaluation issues, coordinating with academic advisors and other institutions, and resolving requests related to transfer credits. The position is full-time and temporary, based at Weston Center, with a first-shift schedule and a 40-hour workweek. The stated schedule is Monday through Friday, with weekends and hours that may vary.

Requirements

Bachelor’s degree; an equivalent combination of experience and education may be considered.
Four years of experience evaluating student academic transcripts and/or related experience in admissions, advisement, and student records.
Experience resolving complex issues with an emphasis on customer satisfaction and meeting service-delivery standards.
Proficiency in the professional and functional standards and protocols of the position.
General understanding of college structure, policies, and practices and their impact on the work area.
Ability to contribute in multiple related functional areas and coordinate multiple resources, activities, and work interdependencies.
Ability to exchange information and collaborate with colleagues and individuals across the college, including presentation skills.
Advanced knowledge of computerized systems and operating environments, including Microsoft Office products and specialized computer systems.
Ability to interact and communicate effectively with employee and student populations.
Strong analytical and critical-thinking skills, including the ability to evaluate varied course content and recommend process improvements.

Responsibilities

Use the student evaluation system, degree audits, and academic transcripts to research and determine transfer-credit eligibility and course equivalencies.
Assess institutional legitimacy, course descriptions, curriculum, general education requirements, and departmental course structures using national articulation standards and regional transfer-credit policies.
Research historical institutional catalogs using resources such as CollegeSource, microfiche, and online archives.
Apply Florida articulation guidelines, the State of Florida Common Course Numbering System, national transfer-articulation rules, and SACSCOC requirements when evaluating postsecondary academic records.
Process grades, transcripts, credentials, and other academic information accurately and in accordance with current policies and procedures.
Manage incoming transfer-student transcript caseloads and assess additional transfer credentials.
Collaborate with students and their assigned academic advisors to address barriers and support adherence to college policies and procedures.
Coordinate requests for student-record information and verification of student qualifications and academic progress in compliance with FERPA.
Maintain academic student records in compliance with applicable federal and state laws, regulations, and college policies.
Research and update transfer credits in response to TDX (Team Dynamix) helpdesk tickets.
Clarify student-access and academic-record evaluation issues for faculty, staff, and students; investigate and consult with other institutions and college academic disciplines on record relevancy and equivalency.
Order transcripts through the Florida Automated System for Transferring Electronic Records (FASTER) to resolve issues with Florida institutions or local academic disciplines.
Analyze systems and recommend process improvements and solutions; contribute to continuous national and state staff development.
Perform related duties as assigned.