Clinical Manager - Mobile Crisis - Evenings/Night & Weekend Shifts Differentials!

Terros Health•Mesa, AZ

4d•Onsite

About The Position

Terros Health is hiring a Mobile Crisis Clinical Manager for its East Valley area. The manager oversees mobile crisis specialists and supports clinical and patient-care excellence. The role is part of the Terros Health Management Team and uses data to evaluate crisis-team effectiveness and efficiency and identify improvements to clinical services, patient care, and stakeholder value. The position develops staff skills in customer service, interventions, documentation, and problem solving, and provides documented clinical and administrative supervision in accordance with departmental and OBHL requirements. The manager also supports compliance, staff development, and relationships with the CRN. The schedule is full time (40 hours), Monday through Friday, with flexibility to work across first, second, and third shifts; a potential 4/10 schedule may be available after training. Staff schedules begin as early as 5 a.m. and run to a latest start of 4 p.m. Some weekend work is needed to meet with staff, and the role participates in an on-call rotation, including one Saturday on-call shift from 8 a.m. to 8 a.m. Travel may be up to 50%. The role requires a master's degree in a behavioral health field and an Arizona behavioral health license in good standing. The manager must maintain the professional license and meet applicable requirements for clinical supervision. Additional language differential pay may be available for certain languages, including Spanish.

Requirements

Master's degree in a behavioral health field, such as psychology, social work, or counseling.
Current behavioral health license in good standing: LAC, LPC, LAMFT, LMFT, LMSW, or LCSW, in accordance with Arizona Board of Behavioral Health guidelines.
Meet current requirements for performing clinical supervision under applicable ADHS guidelines.
Ability to work well and tactfully with individuals and groups.
Knowledge of rules and regulations governing publicly funded behavioral health programs, community resources, crisis services, and crisis interventions.
Knowledge and experience working with clients in crisis and using community resources to provide assistance and follow-up.
Supervisory experience, including the ability to conduct clinical chart reviews and provide clinical consultation to staff.
Effective verbal and written communication skills and ability to establish good professional working relationships.
Ability to perform first aid and cardiopulmonary resuscitation as necessary and appropriate.
Valid Arizona Fingerprint Clearance Card (Level 1), or ability to apply for one within 7 working days of employment.
Valid Arizona driver's license or ability to obtain one; must be at least 21 years old with at least 4 years of driving experience and meet Terros driving policy requirements.

Responsibilities

Oversee mobile crisis specialists and support clinical and patient-care excellence.
Use data to evaluate crisis-team effectiveness and efficiency and identify opportunities to improve clinical services, patient care, and stakeholder value.
Help develop staff skills in customer service, interventions, documentation, and problem solving.
Provide documented clinical and administrative supervision to crisis specialists in accordance with departmental and OBHL requirements.
Participate in the Crisis Department on-call rotation.
Maintain the professional license.
Foster positive relationships with the CRN, including bringing new and current staff to observe CRN phone operations.
Conduct clinical supervision in accordance with ADHS and agency requirements and maintain a log tracking supervision hours.
Conduct timely corrective counseling and maintain corrective counseling logs.
Ensure staff compliance with agency and department policies and procedures.
Ensure staff performance appraisals at 6 and 12 months are completed by their due dates and include relevant information for the review period.

Benefits

Multiple medical plan options, including a no-premium plan for employees and their families.
Multiple dental plan options, including orthodontic coverage.
Vision insurance.
Group life and disability insurance.
Pet insurance.
401(k) plan with company match.
Interest-free medical line of credit.
Financial education, planning, and support resources.
Monetary company contribution toward eligible benefits.
Bilingual pay differential, with additional language differential pay available for certain languages, including Spanish.
Generous paid time off, with 3 weeks off in the first year.
Paid sick time.
10 paid holidays annually.
Comprehensive wellness program with wellness challenges, activities, and prizes.
Employee Assistance Program available to employees and their family members.
Trip Reduction Program.
Professional growth and career development opportunities, including scholarships, clinical supervision, and continuing education units.
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University.
Access to the Working Advantage employee discount program, including savings on gym memberships, car rentals, flights, hotels, and movie tickets.