Mitigation Project Manager

Servpro • Menomonee Falls, WI

2d • Onsite

About The Position

SERVPRO Team Cowell (Milwaukee North) is seeking a Mitigation Project Manager to help customers recover from water, fire, and mold damage. The role combines consultative sales and customer education with technical project scoping, restoration project leadership, quality control, documentation, and team mentorship. The position is in-person in Milwaukee, Wisconsin. Compensation is listed as $55,000–$65,000 base plus uncapped bonus, with expected first-year earnings of $75,000–$100,000 or more; a separate compensation listing states $75,000–$100,000 per year.

The successful candidate will guide property owners through remediation, assess damage, develop scopes of work and review estimates, coordinate crews, subcontractors, and equipment, and monitor budgets, job progress, quality, and insurance billing. They will also support recruiting and onboarding and coach field team members. The company describes a collaborative, supportive environment with opportunities for advancement and leadership growth. A company car is provided for use while at work.

Requirements

• High school diploma or GED.
• Valid driver's license and a mostly clean driving record.
• Ability to pass a standard background check.
• The posting says it will train a highly motivated, fast learner with a strong background in sales and customer service.

Nice To Haves

• At least 3 years of restoration experience.
• IICRC certifications.
• Supervisory or management experience.
• Associate or bachelor's degree.
• Strong sales and customer service background.
• Self-sufficiency, attention to detail, motivation, and interest in maximizing uncapped bonus potential.

Responsibilities

• Meet with prospective customers and assess property damage.
• Explain remediation steps in accessible terms and build customer trust.
• Inspect losses and develop accurate scopes of work.
• Review estimates and schedule crews, subcontractors, and equipment safely and efficiently.
• Monitor job progress, budgets, and production quality to meet industry standards.
• Ensure complete and accurate billing with insurance partners.
• Support recruiting and onboarding, and coach field team members.

Benefits

• 401(k) retirement plan with a 3% company match.
• Performance-based bonus with uncapped potential.
• Dental insurance.
• Health insurance.
• Vision insurance.
• Life insurance.
• Paid time off.
• Paid professional training.
• Free uniforms.
• Employee referral program.
• Company car for use while at work.
• Opportunity for advancement.
• Team celebrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED