Mitigation Project Manager

Fortify Companies • Stow, MA

4d • Onsite

About The Position

As a Mitigation Project Manager at Insurcomm Restoration | Fortify Companies, you will own emergency restoration projects for families and businesses affected by fire, water, mold, wind, and storm damage. You will lead the full project lifecycle, from initial inspection through final walkthrough, and ensure work is completed on time, within budget, and according to company standards. The role is field-based in Stow, Massachusetts, and includes oversight, accountability, and coaching for Restoration Technicians, as well as support for recruiting and developing mitigation personnel.

Insurcomm Restoration provides restoration, reconstruction, and emergency response services. The company has supported property owners, facility teams, and communities for more than 30 years and is part of Fortify Companies, which coordinates prevention, response, restoration, and rebuilding across more than 210 markets nationwide.

The position offers a performance-based bonus opportunity, health, dental, and vision coverage, a 401(k) with company match, paid time off and holidays, a company vehicle, a monthly technology stipend, company gear, and ongoing training and certification support.

Requirements

• Strong experience in restoration, mitigation, or a related construction field.
• Proven ability to scope losses and write accurate estimates.
• Strong understanding of insurance restoration processes.
• Demonstrated leadership and project management experience.
• Strong communication, negotiation, and organizational skills.
• Ability to multitask and manage multiple active projects.
• Ability to maintain IICRC Water (WRT) certification.
• Willingness to obtain additional certifications, such as Mold, Fire, OSHA, and Biohazard.
• Willingness to participate in an on-call rotation.
• Acceptable driving record.
• Reliable attendance and punctuality.
• Proficiency with job management software and Microsoft Teams.
• Team-oriented mindset with a positive, solution-focused attitude.

Nice To Haves

• ASD certification.
• Xactimate proficiency.
• Experience managing $1 million or more in annual restoration volume.
• Experience training or mentoring team members.

Responsibilities

• Inspect losses and determine accurate scopes of mitigation services and associated costs.
• Prepare detailed and profitable estimates for fire, water, wind, vandalism, and related restoration losses.
• Manage approximately $1 million or more in annual project volume.
• Reach agreement with insurance adjusters and/or clients on scope and pricing.
• Define project expectations, including scope inclusions and exclusions and finished results.
• Obtain signed contracts and close restoration-related sales.
• Develop production budgets and pre-plan jobs for efficient execution.
• Coordinate daily production needs with the Project Coordinator.
• Relay the scope of work to Crew Chiefs and Technicians and remain available for field support.
• Oversee production on assigned projects to ensure quality control and scope completion.
• Conduct final walkthroughs with Crew Chiefs to ensure client satisfaction.
• Complete change orders, supplemental billings, and open item billings as needed.
• Assist with collections and support accounts receivable processes.
• Accurately track equipment and materials used on jobs.
• Analyze project profitability upon completion to assess estimate accuracy.
• Maintain weekly estimates-in-progress reporting.
• Attend weekly update meetings with A/R and management.
• Ensure daily documentation within PSA, including detailed file notes.
• Follow company policies and job workflow procedures.
• Provide oversight, accountability, and coaching to Restoration Technicians.
• Assist in recruiting and developing mitigation personnel.

Benefits

• Performance-based bonus opportunity.
• Comprehensive health, dental, and vision coverage.
• 401(k) with company match; listed benefit details specify a 4% match.
• Generous paid time off and 9 paid holidays.
• Company vehicle/company truck.
• Monthly technology stipend or reimbursement.
• Company gear and branded materials, including $300 in swag bucks for the company merchandise site.
• Ongoing training and certification support, including paid training and certification advancement.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Fuel card.
• Health savings account.
• Life insurance.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed