Mitigation Project Manager
About The Position
Charter Construction, a specialist in restoring residential and commercial buildings in Washington and Oregon for over 40 years, is seeking a Mitigation Project Manager/Estimator to support mitigation operations in the greater Seattle area. This role involves assessing property damage from water, fire, mold, and storm events, developing accurate estimates using Xactimate software, and ensuring projects are properly scoped and documented. The position requires maintaining strong communication with clients, insurance representatives, and internal teams, and assisting with collections to ensure smooth project progression from inspection to completion. Charter Construction is part of the American Restoration family, providing expanded resources and capabilities.
Requirements
- Strong knowledge/previous experience in the restoration (fire/water/storm) industry.
- Ability to create/write consistent and comprehensive Xactimate estimates for projects.
- 1+ years of experience using Xactimate estimating software.
- 1+ years of experience using restoration software (e.g., MICA, Moisture Mapper, DASH, Encircle, Restoration Manager).
- IICRC-certified in Water Damage Restoration (WRT).
- Knowledge of local, State and federal code requirements.
- Excellent written and oral communication skills to communicate with individuals across all functions.
- Practical experience with Microsoft Excel.
- Exceptional customer service skills and ability to work in fast-paced environments.
Responsibilities
- Assess property damage caused by water, fire, mold, and storm events.
- Develop accurate, compliant, and profitable estimates using Xactimate software.
- Ensure projects are properly scoped and documented.
- Maintain strong communication with clients, insurance representatives, and internal teams.
- Assist with collections to support smooth project flow.
- Possess insurance industry specific knowledge as it relates to mitigation and rebuilds.
- Prepare detailed estimates using Xactimate and proprietary software.
- Negotiate project scope and estimates.
- Maintain timely and effective communication between team, client, and insurance representative.
- Uphold a high level of professionalism, customer service, and integrity always.
Benefits
- Comprehensive Medical/Dental/Vision Insurance
- Company paid basic life and optional additional life insurance.
- Paid Time Off
- Sick Leave
- 7 Paid holidays
- Employee Assistance Program including Touchcare and Teladoc
- 401(K) plan with employer match
- Continued education in related field
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
