Mitigation Manager

Paul Davis Restoration & Remodeling•Stockbridge, GA

11h•Onsite

About The Position

Paul Davis Restoration is seeking a highly organized, detail-oriented professional to support its mitigation team and coordinate emergency response and mitigation operations. The role helps ensure projects are completed accurately, efficiently, and in compliance with program requirements. It involves coordinating mitigation projects from initiation through completion, managing project information and workflows, supporting Project Managers and field teams, and communicating with customers, vendors, insurance partners, and colleagues. The position is based in Stockbridge, Georgia, and includes participation in an on-call rotation as needed.

Requirements

Strong organizational and time management skills.
Ability to manage multiple projects and deadlines simultaneously.
Excellent written and verbal communication skills.
Strong attention to detail and a high level of accuracy.
Ability to learn and follow established processes and procedures.
Strong analytical and problem-solving abilities.
Proficiency with Microsoft Office Suite and project management software.
Ability to work independently while collaborating effectively with a team.
Professional demeanor and customer-service mindset.

Nice To Haves

Experience in restoration, mitigation, construction, insurance repair, or related industries.
Experience with job management software, invoicing, scheduling, or project coordination.
Knowledge of mitigation and restoration techniques, equipment, and industry best practices.

Responsibilities

Coordinate mitigation projects from initiation through completion.
Manage jobs within company software and tracking systems.
Schedule and coordinate daily activities for Project Managers.
Assign projects based on territory, workload, and team goals.
Update job notes, milestones, and documentation according to program requirements.
Manage invoicing, job closing, and daily department expenses.
Review and approve subcontractor invoices.
Assist with monthly budget management.
Ensure compliance metrics and program requirements are achieved.
Coordinate after-hours emergency response scheduling when on-call.
Support Project Managers and field teams to ensure exceptional service delivery.
Communicate professionally with customers, vendors, insurance partners, and internal team members.
Perform additional administrative and operational duties as needed.