Mitigation Estimator

SERVPRO of Adamstown, Mohnton•East Cocalico Township, PA

9d•Hybrid

About The Position

We are a leading, fast-growing property restoration company dedicated to helping homeowners and businesses recover from disasters. We pride ourselves on efficiency, accuracy, and meeting strict industry standards. We are currently seeking a highly skilled, detail-oriented Mitigation Restoration Estimator to join our team. If you are a self-motivated professional who thrives under compliance metrics and knows the ins and outs of restoration estimating, we want to hear from you!

Requirements

Dedicated experience writing insurance mitigation estimates within the property restoration industry.
Proficiency in Xactimate.
Experience working with TPAs (specifically Alacrity, Sedgwick, Lionsbridge, Westhill, etc.) and a deep understanding of their compliance metrics.
Ability to work consistently on EST hours (8:00 AM – 5:00 PM) and the flexibility to work weekends to keep estimates compliant.
Must be able to provide 3 to 5 previously approved, redacted mitigation estimates during the interview process to qualify.
A reliable high-speed internet connection and a dedicated, distraction-free home office setup for any remote work.

Nice To Haves

Symbility experience is a bonus.
Active IICRC Certifications (WRT, ASD, AMRT, FSRT).
Experience with job management software like Restoration Manager, Dash, or Encircle.

Responsibilities

Write comprehensive, accurate mitigation estimates for Water, Fire, Smoke, Mold, and Emergency Mitigation Services (EMS) using both Xactimate and Symbility.
Navigate, upload, and manage strict compliance metrics within major TPA programs (Alacrity, Sedgwick, Westhill, etc.).
Review field documentation, sketches, photos, and psychrometric logs to ensure the scope of work aligns with IICRC standards and carrier guidelines.
Monitor assignment queues daily—including weekends as necessary—to ensure all TPA Service Level Agreements (SLAs) are strictly met.
Communicate professionally with insurance adjusters and TPA auditors to justify estimates, resolve discrepancies, and secure timely approvals.