Mission Support Specialist
About The Position
This position is with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Field Operations, El Paso Field Office, Operational Analysis Staff, Area Port of Ysleta and El Paso Field Office, Mission Support Division, located in El Paso, Texas. Additional selections may be made for other organizational divisions and/or units within the listed duty locations. The Mission Support Specialist provides advisory and technical services to CBP management, supporting the Department’s mission to protect the homeland. The role analyzes and refines existing work methods and develops new methods and procedures. It advises managers on assigned mission support functions, analyzes complex support issues, provides guidance on organizational and administrative practices, and prepares materials for management review and action. The position is GS-12, with a stated salary range of $89,508 to $116,362. Candidates must have one year of specialized experience equivalent to at least the next lower grade level; education cannot substitute for experience at GS-12. The role requires compliance with federal employment, residency, background investigation, drug testing, ethics, and financial disclosure requirements. New federal employees must serve a one-year probationary period.
Requirements
- One year of specialized experience equivalent to at least the next lower grade level, including applying administrative laws, regulations, policies, or procedures to evaluate mission support issues and recommend actions.
- Experience interpreting and adapting guidance to resolve administrative problems when established procedures are not fully applicable.
- Experience reviewing administrative practices and recommending changes to improve efficiency, productivity, or service delivery.
- Experience planning and carrying out administrative projects or assignments to complete management-directed actions or produce related work products.
- U.S. citizenship.
- For applicants not currently employed by CBP, physical residence in the United States or its protectorates for at least three of the last five years, subject to stated waiver conditions.
- Meet applicable time-in-grade requirements by 10/23/2026; current federal employees must have served 52 weeks at the next lower grade or equivalent grade band.
- Pass required pre-employment processes, including a background investigation and drug testing.
- Comply with applicable federal ethics requirements; approval is required for outside employment or business activity after entering on duty.
- Submit required supporting documents.
- Financial disclosure is required.
Responsibilities
- Advise managers on assigned mission support functions and contribute to decisions affecting administrative program areas.
- Analyze complex mission support issues using applicable laws, policies, practices, and evaluation methods to develop supportable recommendations.
- Provide technical guidance on organizational functions and administrative work practices to improve mission support service delivery.
- Prepare and present briefings, reports, project papers, correspondence, and recommendations for management review and action.
- Apply administrative laws, regulations, policies, or procedures to evaluate mission support issues and recommend actions.
- Interpret and adapt guidance to resolve administrative problems when established procedures are not fully applicable.
- Review current administrative practices and recommend changes to improve efficiency, productivity, or service delivery.
- Plan and carry out administrative projects or assignments to complete management-directed actions or produce related work products.
Benefits
- Federal employee benefits package available to the employee and family; specific eligibility depends on position type.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
