Mission Support Specialist

Citizenship and Immigration Services•Irving, TX

About The Position

The Mission Support Specialist serves as an analyst or advisor evaluating the effectiveness of mission support programs, human resources, operations, and the productivity and efficiency of administrative operations. The position supports USCIS’s Fraud Detection and National Security Directorate (FDNS), which works to protect national security and the integrity of the legal immigration system by identifying and deterring fraud, identifying potential threats, and coordinating information sharing and logistical support with law enforcement and intelligence agencies. The specialist serves as a liaison with HQFDNS on property, human resources, budget, and similar administrative programs. The role develops and interprets administrative requirements, researches and evaluates administrative programs and processes, monitors activities, prepares reports, and advises managers and staff. Depending on grade level, assignments may be performed with varying degrees of independence and complexity. The position may be subject to shift work; shift differential may apply. It is not a law enforcement position and is not considered essential when a facility is otherwise closed.

Requirements

U.S. Citizenship or U.S. National status.
Successfully pass a background investigation, including financial disclosure, and a drug screening; the position may be subject to random drug testing.
Male applicants born after December 31, 1959, must be registered with the Selective Service.
Applicants not currently employed by USCIS must meet the stated three-out-of-five-year U.S. residency or qualifying overseas federal/military employment or dependent requirement.
A one-year probationary period may be required.
A writing sample may be required during the selection process.
Meet the applicable experience or education qualification for the selected grade: GS-09 requires one year of specialized experience equivalent to GS-07, or a qualifying master's degree, two years of graduate education, J.D., or LL.B.; GS-11 requires one year of specialized experience equivalent to GS-09, or a qualifying doctoral degree, three years of graduate education, or related LL.M.; GS-12 requires one year of specialized experience equivalent to GS-11.
Current federal employees must meet the 52-week time-in-grade requirement at the lower grade or equivalent grade band.
Applicants qualifying through education must submit a transcript that includes their name and educational institution.
Application materials must include a resume of no more than two pages with sufficiently detailed work history and applicable education.

Responsibilities

Serve as a liaison and consultative link with HQFDNS for property, human resources, budget, and similar administrative programs.
Develop, implement, interpret, and advise on administrative requirements.
Prepare project papers and staff reports, and organize and deliver briefings to managers to promote understanding and acceptance of findings and recommendations.
Review newly issued regulations or directives to determine their impact on program areas.
Research and analyze administrative projects; gather relevant data, develop options, make recommendations, and provide comprehensive reports.
Monitor administrative activities and prepare reports using automated systems.
Analyze and evaluate the effectiveness of complex management support and administrative systems, programs, and processes.
Participate in planning and developing business strategies and recommend internal procedural changes.
Monitor, coordinate, or manage administrative programs such as budget, personnel, travel, space, vehicle management, security, and logistics, depending on grade level.
Conduct evaluations of administrative functions and prepare findings, recommendations, and reports.
Provide advice on administrative and management programs and procedures, and perform liaison functions with other organizations.