Mission Support Specialist

Customs and Border Protection • Brownsville, TX

1d • $61,722 - $80,243 • Onsite

About The Position

This position is with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Field Operations, Laredo Field Office, Brownsville Port of Entry, in Brownsville, Texas. The role supports the Department’s homeland protection mission as part of a team of administrative professionals. Additional selections may be made for other organizational divisions or units within the listed duty locations.

The position performs management advisory services for specific requests involving immediate problems of limited scope, analyzes parts of broader issues, verifies and assesses facts from multiple sources, reviews documentation, ensures compliance with applicable regulations and procedures, and researches precedent studies to analyze and reconcile discrepancies or inconsistencies. The position is at the GS-9 level, with a stated salary range of $61,722 to $80,243.

Applicants must meet the stated experience or education qualifications and applicable federal employment conditions. Requirements include U.S. citizenship, a residency requirement for applicants not currently employed by CBP, and successful completion of applicable pre-employment processes, which may include a background investigation and drug testing. New federal employees generally serve a one-year probationary period.

Requirements

• U.S. citizenship is required.
• For applicants not currently employed by CBP, physical residence in the United States or its protectorates for at least three of the last five years is required, subject to the stated waiver conditions.
• For GS-9, one year of specialized experience equivalent to the next lower grade level, including assisting senior specialists with program performance and efficiency analysis, determining effective approaches to customer requirements, gathering and interpreting information for complex problems, and helping identify improvements to mission support services.
• Alternatively, two or more years of full-time graduate education, a master’s or higher degree, or an LL.B. or J.D. from an accredited institution that demonstrates the skills necessary for the work may substitute for experience.
• A combination of qualifying post-high-school education and experience may be used to meet qualification requirements.
• Meet applicable time-in-grade requirements by 10/16/2026, if applicable.
• Pass applicable pre-employment screening, which may include a background investigation and drug testing.
• Males born after 12/31/1959 must be registered with Selective Service.
• Pre-employment processes are conducted in English.
• Submit required supporting documents and resume details establishing qualifications.
• New federal employees must serve a one-year probationary period during their initial permanent federal appointment; current or former federal employees may also be required to serve or complete a probationary period.
• Current or recent Executive Branch political appointees must disclose that status to the Human Resources Office.

Responsibilities

• Perform management advisory services for specific requests related to immediate problems of limited scope.
• Analyze segments of broader issues or problems.
• Verify and assess relevant facts from several sources and examine documentation.
• Ensure compliance with applicable regulations and procedures.
• Analyze and reconcile discrepancies or inconsistencies, including by researching precedent studies.

Benefits

• Federal employees and their families have access to a range of federal employee benefits; specific eligibility and offerings depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level