Mission Support Specialist (Generalist)

Customs and Border Protection•Del Rio, TX
•$61,722 - $97,087•Onsite

About The Position

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Del Rio Sector, Mission Readiness Operations, located in Del Rio, TX. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above. This position uses your experience in various mission support duties that fulfill the goals and objectives of U.S. Border Patrol. Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland. In this Mission Support Specialist (Generalist) role, you will carry out a wide variety of mission support, workforce management, staffing and position management, administrative research, logistics, and other program planning activities related to the missions and functions of the agency.

Requirements

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years
  • All pre-employment processes will be conducted in English
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
  • Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
  • Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
  • 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Preparing local records and assisting with producing various reports.
  • Coordinating with the supervisor and staff to ensure receipt of documents and that actions are completed in a timely manner.
  • Preparing informational packages for senior management.
  • Gathering necessary information and preparing briefing materials for supervisors and other senior management officials.
  • 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Gathering information to identify and analyze problems and make recommendations to improve effectiveness and efficiency of work.
  • Analyzing data to identify trends and develop estimates and studies.
  • Building detailed objectives, plans, and goals for program implementation.
  • Coordinating and monitoring administrative projects such as budget, personnel, resiliency, travel, space, logistics, etc.
  • Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/16/2026.
  • Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
  • All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
  • Current and former federal employees may be required to serve or complete a probationary period.

Nice To Haves

  • If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
  • If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government
  • If you have never worked for the federal government, you are not CTAP/ICTAP eligible.
  • To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position.
  • You must provide documentation supporting your eligibility prior to the closing date of this announcement.
  • Only resumes up to a total of two pages will be accepted.
  • Applicants with resumes exceeding two pages will be removed from consideration.
  • Do not submit documents as a PDF Portfolios.
  • Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

  • Conducting records management for various activities, performing audits, and extracting reports.
  • Preparing briefings and reports for management to foster understanding and acceptance of findings and recommending future operational needs.
  • Developing detailed plans, goals, and objectives for program implementation, and developing criteria for evaluating effectiveness of current and proposed processes.
  • Coordinating inter-related issues involving personnel management and administrative circumstances and/or situations.
  • Formulating, presenting, monitoring, advising, and reporting on the division and sector's workforce management programs, planning, and performance planning operations.

Benefits

  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  • Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
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