Mission Support Specialist (Generalist)

Customs and Border Protection • Edinburg, TX

12d • Onsite

About The Position

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Rio Grande Valley Sector, Mission Readiness Operations, Training, Recruitment & Resiliency Unit, located in Edinburg, TX. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above. This position uses your experience in various mission support duties that fulfill the goals and objectives of U.S. Border Patrol. Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland. This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10). As a Mission Support Specialist (Generalist), you will carry out a wide variety of mission support, administrative management, and program planning activities. Typical duties of this assignment include: Implementing policies related to sector staffing and position management procedures and other matters affecting USBP administrative programs. Initiating timely and accurate personnel-related actions related to promotions, reassignments, transfers, retirements, awards, timecards, and leave. Managing inventories, fleet records, and records management and providing training in accordance with local and higher headquarters directives. Providing a consistently high level of professional customer service and liaison to supervisors, managers, and executives in USBP and outside agencies and organizations.

Requirements

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
• Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
• Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
• DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/16/2026.
• The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
• If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
• U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.
• During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
• Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
• All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
• Current and former federal employees may be required to serve or complete a probationary period.

Nice To Haves

• If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government
• If you have never worked for the federal government, you are not CTAP eligible.
• To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Implementing policies related to sector staffing and position management procedures and other matters affecting USBP administrative programs.
• Initiating timely and accurate personnel-related actions related to promotions, reassignments, transfers, retirements, awards, timecards, and leave.
• Managing inventories, fleet records, and records management and providing training in accordance with local and higher headquarters directives.
• Providing a consistently high level of professional customer service and liaison to supervisors, managers, and executives in USBP and outside agencies and organizations.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed