Mission Application Administrator (Journeyman)

CACI•Ashburn, VA

14h

About The Position

CACI is seeking a Journeyman Mission Application Administrator for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. The role supports national security through IT solutions and contributes to modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. The administrator provides technical support for DT/EA/CST systems, manages core infrastructure and application access, monitors system availability and performance, and helps ensure secure and continuous application operations. The position requires an active Secret clearance and offers a regular, full-time schedule with up to 10% local travel.

Requirements

Bachelor's degree and four years of experience in a related field, such as application administration, systems administration, IT operations, application support, or infrastructure management; equivalencies are considered.
Active Secret clearance.
Proven experience with application administration, user access management, and RBAC implementation.
Knowledge of web applications, client-server architectures, cloud-hosted applications, and data center operations.
Understanding of infrastructure monitoring, certificate management, and password management automation.
Strong troubleshooting and coordination skills, including the ability to work with distributed teams and resolve issues affecting enterprise users.

Nice To Haves

Prior experience supporting federal agencies, especially the Department of State.
Experience with disaster recovery procedures, application failover processes, and business continuity operations.
Knowledge of ITIL frameworks, IT Service Management best practices, and integration with service desk operations.
Professional certifications such as ITIL Foundation, CompTIA Server+, Microsoft Certified: Azure Administrator, or AWS Certified SysOps Administrator.

Responsibilities

Provide technical support for DT/EA/CST IT systems, including web, imaging and archiving, client-server, and cloud-hosted applications.
Manage, operate, and maintain core infrastructure services, including data center management, infrastructure support, and cloud-based platforms.
Manage application user access and implement Role-Based Access Control (RBAC) as appropriate for security and compliance.
Monitor infrastructure availability and coordinate with DT ENMOC to identify, track, and resolve issues affecting CA users and mission-critical applications.
Develop and improve technical or functional workarounds and triage steps to help Service Desk Technicians resolve recurring issues more quickly.
Coordinate, configure, and switch production applications between primary and standby or Disaster Recovery (DR) instances to support business continuity.
Manage, monitor, install, remove, obtain, and renew application certifications and digital certificates as required.
Maintain and update passwords according to DT/EA/CST requirements, automating password management through Department-approved tools and security protocols.
Perform application health checks, log reviews, and performance monitoring to identify potential issues before they affect users.
Resolve complex application administration challenges and develop and present solutions to operational problems.