Mission Application Administrator (Journeyman)

CACI International • Ashburn, VA

2d • $72,700 - $149,200

About The Position

CACI is seeking a Journeyman Mission Application Administrator for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. The role supports national security by helping modernize and maintain applications and infrastructure through an integrated IT Service Management approach. The administrator provides technical support for IT systems and manages core infrastructure services, application access, monitoring, certificates, and operational continuity.

Requirements

• Bachelor's degree and 4 years of experience in a related field, such as application administration, systems administration, IT operations, application support, or infrastructure management; equivalencies are considered.
• Active Secret clearance.
• Experience with application administration, user access management, and RBAC implementation.
• Knowledge of web applications, client-server architectures, cloud-hosted applications, and data center operations.
• Understanding of infrastructure monitoring, certificate management, and password management automation.
• Strong troubleshooting and coordination skills, including the ability to work with distributed teams and resolve issues affecting enterprise users.

Nice To Haves

• Prior experience supporting federal agencies, especially the Department of State.
• Experience with disaster recovery procedures, application failover, and business continuity operations.
• Knowledge of ITIL frameworks, IT Service Management best practices, and service desk integration.
• Professional certifications such as ITIL Foundation, CompTIA Server+, Microsoft Certified: Azure Administrator, or AWS Certified SysOps Administrator.

Responsibilities

• Provide technical support for DT/EA/CST IT systems, including web, imaging and archiving, client-server, and cloud-hosted applications.
• Manage, operate, and maintain core infrastructure services, including data center management, infrastructure support, and cloud-based platforms.
• Manage application user access and implement Role-Based Access Control (RBAC) as appropriate for security and compliance.
• Monitor infrastructure availability and coordinate with DT ENMOC to identify, track, and resolve issues affecting CA users and mission-critical applications.
• Develop and enhance technical or functional workarounds and triage steps to help Service Desk Technicians resolve recurring issues quickly.
• Coordinate, configure, and switch production applications between primary and standby or disaster recovery instances to support business continuity.
• Manage, monitor, install, remove, obtain, and renew application certifications and digital certificates.
• Maintain and update passwords according to DT/EA/CST requirements, automating password management through Department-approved tools and protocols.
• Perform application health checks, log reviews, and performance monitoring to identify potential issues before they affect users.
• Resolve complex application administration challenges and develop and present solutions to operational problems.

Benefits

• Flexible time off benefit.
• Learning resources and learning and development opportunities.
• Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level