Mining Equipment Technician Lead

Empire Southwest•Lovelock, NV

3d•$38 - $70•Onsite

About The Position

Empire Southwest is seeking an experienced Mining Equipment Technician Lead to supervise technicians and coordinate service work at the Solidus Mine Site. The role accepts responsibility for assigned service areas and shifts, directs personnel and support activities, helps meet production schedules, maintains area equipment and tools, coordinates work across shifts and departments, assists with client calls, resolves workflow and procedural problems, and provides failure analysis and technical information support as needed. The lead directly supervises and develops employees, prioritizes and assigns technician work, schedules work with other areas, communicates with clients, manages repair costs and budgets, maintains records, and conducts annual performance appraisals. The role also performs Service Technician duties when needed to meet deadlines, determines repair methods, investigates potential rework and warranty situations, reviews work orders, and obtains technical assistance for difficult conditions. The job is safety-sensitive. Employees must follow safety policies and company procedures and help maintain a clean, safe work area. The position is based at the Solidus Mine Site, with multiple shifts available; the leader will provide the work schedule. The stated pay range is $38.43–$76.52 per hour, with the specific rate and position grade determined by applicable differentials and the candidate’s experience and skill.

Requirements

At least six months of related experience in a similar role and environment.
Strong technical background and extensive technical knowledge of CAT machine components and systems for troubleshooting and training others.
Ability to speak, read, write, and comprehend English.
Valid/current driver’s license.
Excellent client service skills.
Interpersonal and communication skills sufficient to oversee, motivate, direct, train, and evaluate people and write reports.
Ability to organize jobs into a logical operational sequence and provide leadership to assigned technicians.
Ability to use diagnostic equipment to evaluate problems and make repair decisions.
Knowledge of and ability to use EMPIRE and Caterpillar Service Systems, procedures, and publications.
Acceptable attendance meeting company standards and requirements.
High school diploma or GED.
Completion of TRAIN test evaluation.
Own and maintain required personal tools.
Ability to meet the physical demands of the job, including regularly lifting or moving up to 25 pounds and occasionally up to 60 pounds.

Nice To Haves

At least ten years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.

Responsibilities

Accept responsibility for assigned service areas and exercise leadership control of assigned shifts.
Directly supervise employees; prioritize workflows and assign jobs to technicians.
Coordinate and schedule work with other areas and between shifts.
Communicate with clients as needed and assist with client calls.
Meet production schedules and operate within budgets and standards for flat rates, bids, and estimates.
Control repair job costs and keep costs within budget.
Conduct annual appraisals and select, supervise, train, motivate, and develop subordinates.
Ensure assigned employees are trained and perform according to their job descriptions.
Maintain records and data, and monitor and review work orders in the work area.
Determine proper repair methods and investigate possible rework and warranty situations.
Provide failure analysis and technical information support, obtaining assistance for difficult or unusual conditions.
Perform Service Technician work when needed to help meet deadlines.
Maintain equipment and tools in the work area and keep the work area clean and safe.
Promote ownership and personal accountability among employees.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Perform other duties as assigned and work within and promote corporate values.