Autonomous Mining Equipment Technician Lead
About The Position
Install, configure, troubleshoot, repair, and support Caterpillar MineStar technology systems—including Fleet, Terrain, and Command—on Caterpillar and other Empire-supported mining machines in field and shop environments. Commission, calibrate, and validate onboard technology hardware, sensors, networks, and software to ensure proper system performance, machine integration, and operational readiness. Diagnose and resolve malfunctions and failures involving GNSS, onboard computers, displays, radios, wiring harnesses, and autonomous control components. Prepare Caterpillar machines and MineStar technology systems for deployment, commissioning, and delivery to customer sites. Work safely in active mining and construction environments and adverse weather conditions as required. Accept out-of-town assignments requiring extended overnight stays. Communicate orally and in writing with associates, clients, and management about machine and technology system conditions, problems, corrective actions, and recommendations. Provide on-the-job training to technicians and helpers as assigned. The position is designated as safety-sensitive.
Requirements
- At least six months of related experience in a similar role and environment.
- Two years of experience with MineStar products, including Fleet, Site Aware, Command, and Terrain for grading, loading, and drilling troubleshooting.
- High school diploma or General Education Degree (GED).
- Current valid driver’s license.
- Ability to speak, read, write, and comprehend English.
- Application knowledge of Trimble GNSS products and related technology.
- Ability to create and edit basic surface designs using CAD software.
- Completion of TRAIN test evaluation.
- Required DOT licensing, medical card, and endorsements as dictated by vehicle size.
- Ability to obtain and maintain a CDL if required by state or federal law.
- Excellent client service skills and ability to work cooperatively and communicate effectively.
- Demonstrated technical skill competence, including knowledge of CAT machine components and systems and ability to operate and understand diagnostic equipment, including computerized instrumentation.
- Own and maintain required personal tools.
- Maintain acceptable attendance in accordance with company standards and requirements.
- Keep safety a priority in the work environment.
- Meet physical demands including regularly sitting, using hands, talking or hearing, standing, walking, reaching, climbing or balancing, and stooping or kneeling; lift and/or move up to 50 pounds; and have close, distance, and peripheral vision.
- May be required to operate a forklift with appropriate certifications.
Nice To Haves
- At least five years of heavy equipment technician experience, preferably in a dealership environment.
Responsibilities
- Install, configure, troubleshoot, repair, and support Caterpillar MineStar technology systems, including Fleet, Terrain, and Command.
- Commission, calibrate, and validate onboard technology hardware, sensors, networks, and software.
- Diagnose and resolve failures involving GNSS, onboard computers, displays, radios, wiring harnesses, and autonomous control components.
- Prepare Caterpillar machines and MineStar technology systems for deployment, commissioning, and delivery to customer sites.
- Troubleshoot and diagnose equipment malfunctions and failures.
- Maintain good client relations and support corporate marketing objectives.
- Repair, recondition, and maintain equipment and components.
- Prepare service reports.
- Plan and control the cost of repair jobs.
- Maintain company equipment in clean and orderly condition.
- Work safely and comply with applicable safety policies, company policies, procedures, and standards.
- Learn and use Empire, Caterpillar, and allied product procedures and systems.
- Maintain a current MSHA card if the work area requires it.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with appropriate individuals to clarify instructions or discuss job scope and progress.
- Work overtime as needed and travel to remote locations as needed.
- Perform other related duties as assigned and promote corporate values.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
