104101 - Mini-Bar Attendant HVSR

Valencia Group•San Jose, CA

About The Position

Responsible for activities involving minibar delivery and pickup. The role includes responding to guest needs, taking and delivering orders to guest rooms, and collecting trays. Applicants must be at least 21 years old. The position involves frequent or constant standing, walking, balancing, reaching, handling, and carrying. Work takes place in the interior and exterior of the hotel, with exposure to weather conditions, hazardous chemicals, food items, and beverages.

Requirements

  • Must be at least 21 years old.
  • Able to meet the physical demands described: constant standing/walking, balancing, reaching, handling/grasping, and lifting/carrying; occasional crouching, stooping, and pushing/pulling; and frequent twisting and fingering/feeling.
  • Able to carry trays and supplies weighing an average of 20 pounds and a maximum of 40 pounds; push or pull with an average force of 10 pounds and a maximum force of 20 pounds.

Responsibilities

  • Display working knowledge of all menu items and prices.
  • Complete assigned side work.
  • Respond to guests’ needs and requests.
  • Answer phones and take orders or receive orders from the hotel operator.
  • Set up trays with proper condiments and utensils.
  • Deliver orders to guest rooms.
  • Pick up trays from guest rooms.
  • Attend required meetings.
  • Keep work areas clean and organized.
  • Be courteous to customers and fellow employees.
  • Report unsafe conditions to a supervisor immediately.
  • Maintain hotel equipment in proper working condition.
  • Perform other duties assigned by the immediate supervisor.
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