Mini Bar Attendant

Four Seasons Hotels and Resorts•Puerto Rico, TX

About The Position

As a Mini Bar Attendant at Four Seasons Resort and Residences Puerto Rico, you will enhance guests’ stays by ensuring guest-room mini bars are thoughtfully stocked, beautifully presented, and maintained to high standards. The role involves replenishing products, monitoring quality and inventory, recording consumption and charges, and completing room inspections and replenishment schedules. You will maintain clean and organized supplies, respond to guest requests, coordinate with other departments, and handle room access and guest belongings with discretion and respect for privacy. The position calls for attentive, personalized service that contributes to an exceptional guest experience.

Requirements

  • A genuine passion for service and commitment to delivering exceptional guest experiences.
  • Strong attention to detail and ability to maintain high standards of presentation and cleanliness.
  • Excellent organizational and time-management skills.
  • Basic numerical skills and ability to accurately manage inventory and guest charges.
  • Ability to work independently and collaboratively as a team player.
  • Positive attitude, flexibility, and ability to work in a fast-paced environment.
  • Professional appearance, discretion, and respect for guest privacy.
  • Availability to work flexible shifts, including weekends and holidays.
  • Fluency in English.

Nice To Haves

  • Previous experience in hospitality, housekeeping, food and beverage, or a similar role.
  • Additional language skills.

Responsibilities

  • Replenish and maintain guest-room mini bars according to Four Seasons standards and established par levels.
  • Ensure mini-bar products are fresh, properly displayed, and presented with attention to detail.
  • Monitor product expiration dates, quality, and inventory levels.
  • Accurately record mini-bar consumption and charges and ensure timely, accurate posting.
  • Complete daily room inspections and replenishment schedules efficiently.
  • Maintain cleanliness, organization, and proper storage of mini-bar supplies and equipment.
  • Respond promptly to guest requests and coordinate with Housekeeping, In-Room Dining, and other departments to ensure seamless service.
  • Handle guest belongings and room access with discretion, professionalism, and respect for privacy.
  • Anticipate guest needs and contribute to an exceptional guest experience through thoughtful, personalized service.

Benefits

  • Competitive salary and a comprehensive benefits package.
  • Medical, dental, and vision coverage.
  • Retirement Savings Plan.
  • Complimentary accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary dry cleaning for business clothing.
  • Complimentary employee meals.
  • Paid holidays, vacation, and sick days.
  • Culinary, retail, and wellness experiences at special rates.
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