Mind & Memory Director

Benchmark Senior Living•Middletown, CT

7d•$75,000 - $78,000

About The Position

The Mind & Memory Director oversees all components of the Memory Care environment and develops, coordinates, and implements care and services for residents with cognitive impairment. The director recruits, trains, schedules, supports, and manages program and care associates, and works to improve the memory care experience for residents, families, and associates. The program aims to support each resident’s highest level of physical, social, and psychological well-being. This hands-on community leadership role supports daily delivery of quality resident services, maintains an engaging and homelike environment, and manages staffing, budget, quality assurance, regulatory compliance, and relationships with residents, families, and associates. The director partners with the Resident Care Director (RN) to ensure resident service plans are carried out and changes are communicated.

Requirements

Bachelor of Arts or Bachelor of Science degree in a health science-related field, or equivalent work experience.
Advanced knowledge of the dementia disease process, associated functional changes, and disease progression; ability to identify and implement adaptive strategies that support an individual’s abilities.
At least 3 years of memory care experience.
Strong supervisory, leadership, and management skills.
Strong mentoring and coaching skills, with the ability to inspire and develop others.
Ability to be self-directed and flexible, and to work in an environment that promotes teamwork and collaboration.
Excellent verbal and written communication skills and the ability to relate positively and professionally to a diverse resident and associate population.
Ambitious, approachable, hands-on management style and a can-do attitude.

Responsibilities

Provide supervision, coaching, recognition, engagement, and performance evaluations for Harbor Resident Care Associates.
Maintain an engaging, homelike environment with opportunities for residents to touch, collect, or enjoy interesting items.
Support and monitor day-to-day delivery of quality resident services to promote resident, family, and associate satisfaction.
Schedule staff to provide 24/7 Memory Care Program services and monitor available labor hours against budget.
Recruit, hire, onboard, train, coach, and develop resident care staff.
Manage customer, family, and associate relations, quality assurance, regulatory compliance, and financial management.
Partner with the Resident Care Director (RN) to ensure services in resident service plans are provided and changes are communicated.
Support residents’ family members, friends, and significant others as caregivers and members of the care team.
Communicate frequently with family members.
Understand and manage the department’s budget.
Attend and actively participate in local Alzheimer’s Association chapters or local partnerships.
Conduct tours of Harbor for prospective residents and families as needed.
Complete Benchmark University Faculty Training to facilitate Compass and Dementia Live within the first year of hire.
Complete a Certified Dementia Practitioner (CDP) certification, Alzheimer’s Association Habilitation Training, or equivalent within the first six months of hire.