Mind and Memory Director

Benchmark Senior Living•Stamford, CT

3d•$80,000 - $85,000

About The Position

The Mind & Memory Director oversees all components of the Memory Care environment and develops, coordinates, and implements care and services for residents with cognitive impairment. The role is responsible for recruiting, training, scheduling, supporting, and managing program and care associates, while continually improving processes and procedures to enhance the experience of residents, families, and associates. The program aims to support each resident’s highest possible physical, social, and psychological well-being. The director supports day-to-day delivery of quality resident services, maintains an engaging and homelike environment, and ensures appropriate staffing for 24/7 service delivery while monitoring labor against budget. The role partners with the Resident Care Director (RN) to ensure services in resident service plans are delivered and changes are communicated. Other responsibilities include supporting families and caregivers, managing the department budget, engaging with local Alzheimer’s Association chapters or partnerships, and conducting tours for prospective residents and families.

Requirements

BA/BS degree in a health science-related field or equivalent work experience.
Advanced knowledge of the dementia disease process, associated functional changes, and disease progression.
Ability to identify and implement adaptive strategies that support an individual’s abilities.
Minimum of 3 years of memory care experience.
Strong supervisory, leadership, and management skills.
Strong mentoring and coaching skills, with the ability to inspire and develop others.
Ability to be self-directed and flexible and to work in a collaborative, team-oriented environment.
Excellent written, verbal, and interpersonal communication skills and ability to relate positively and professionally to a diverse resident and associate population.
Ambitious, approachable, hands-on management style and a can-do attitude.

Responsibilities

Supervise, coach, recognize, engage, and conduct performance evaluations for Harbor Resident Care Associates.
Maintain an engaging, homelike environment with opportunities for residents to touch, collect, or enjoy interesting items.
Support and monitor day-to-day delivery of quality resident services to promote resident, family, and associate satisfaction.
Schedule staff to provide 24/7 Memory Care services and monitor labor hours against budget.
Recruit, hire, onboard, train, coach, and develop resident care staff.
Manage customer, family, and associate relations, quality assurance, regulatory compliance, and financial management.
Partner with the Resident Care Director (RN) to ensure resident service plan services are provided and changes are communicated.
Support residents’ family members, friends, and significant others as ongoing caregivers and members of the care team.
Communicate frequently with family members.
Understand and manage the department’s budget.
Attend and actively participate in local Alzheimer’s Association chapters or local partnerships.
Conduct tours of Harbor for prospective residents and families as needed.
Complete Benchmark University Faculty Training within the first year to facilitate Compass and Dementia Live.
Complete dementia care certification, Alzheimer’s Association Habilitation Training, or equivalent within the first six months of hire.