Memory Care Director

American House Senior Living Communities•Fort Myers, FL

12h

About The Position

The Memory Care Director ensures that a person-centric philosophy and culture of caring are implemented throughout the Memory Care Program. The role provides physical and emotional support to residents while maintaining a safe, comfortable, home-like environment. The Director plans, directs, and evaluates the overall program and supervises, trains, and coaches memory care staff. The position also partners with the Executive Director to build nurturing relationships with families and the community. The Director oversees programming, staff education, resident service planning, quality assurance, regulatory compliance, and department finances. The position supervises the care team in accordance with organizational policies and applicable laws, including hiring, training, assigning work, performance management, and resolving complaints and problems.

Requirements

One year of management experience in dementia care.
One year of supervisory and management experience, including hiring staff, coaching, performance management, supervising daily operations, discipline, and counseling.
Knowledge of applicable government regulations.
Knowledge of the physiology and psychology of older adults.
Excellent communication skills.
Compassion for older adults.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Plan, schedule, and facilitate a comprehensive range of Memory Care activities suited to residents’ interests and capabilities.
Partner with the Life Enrichment Director to ensure appropriate activities are offered throughout the day and evening, seven days a week, and that Resident Assistants participate actively.
Provide ongoing in-service education and training to Memory Care staff about the disease process and population served.
Partner with the WD to ensure residents’ clinical needs are addressed.
Review residents’ preferences and needs before move-in and educate the Memory Care team.
Develop service plans and daily assignment sheets that support quality service, safety, hydration, and resident engagement.
Partner with dining services to address individual resident needs and preferences, and participate in the dining experience.
Recognize changes in residents’ conditions and take appropriate action.
Build a cooperative relationship with the local Alzheimer’s Association chapter or other Alzheimer’s advisory organizations.
Plan and facilitate monthly family support group meetings.
Coordinate assessments, ongoing evaluations, and family care conferences with the ED and WD.
Promote excellent quality of care and service delivery.
Develop and implement corrective action plans for identified deficiencies and regulatory compliance issues.
Maintain knowledge of current and evolving state laws, regulations, policies, and procedures applicable to residents, and ensure compliance.
Assist the Executive Director with the annual community budget.
Manage department labor and other expenses and assess their impact on the community’s financial results.
Review monthly financial statements and implement corrective plans for deficiencies.
Supervise the Memory Care care team, including interviewing, hiring, training, planning and directing work, rewarding and disciplining employees, addressing complaints, and resolving problems.
Perform other duties consistent with the position as assigned.