Memory Care Director

Harmony Senior Services•Mount Juliet, TN

1d•Onsite

About The Position

The Harmony Square Director is responsible for the overall day-to-day operations of the Harmony Square neighborhood. The role leads and supports team members, develops and implements resident-centered programs, coordinates care with clinical and other departments, and fosters positive relationships with residents, families, and community organizations. The Director helps maintain a safe, stimulating environment that promotes residents’ security and well-being. The position includes planning daily programs, monthly calendars, weekly outings, and community events; assessing resident needs and communicating changes to appropriate leaders; participating in care conferences and family communication programs; and completing required state care plans, service plans, training, and documentation. The Director also supports staff development, team coordination, dining standards, behavior expression processes, and a culture of teamwork and appreciation. The preferred education is an associate or bachelor’s degree, or equivalent education and/or experience, subject to state requirements. Candidates should have three to five years of experience working with individuals with dementia, including leading programs, managing behavior expression, and educating staff and families. Dementia training or Certified Dementia Practitioner certification is preferred or the candidate should be eligible for certification. The role requires a valid driver’s license and good driving record, and a flexible schedule that may include days, evenings, weekends, and holidays.

Requirements

Three to five years of experience working with individuals with dementia, including leading programs, managing behavior expression, and educating staff and families about Alzheimer’s disease and dementia.
Strong organizational and time-management skills.
Experience supervising and managing staff.
Critical-thinking skills.
Ability to communicate effectively verbally and in writing.
Experience organizing, conducting, and planning programs and activities for seniors with dementia.
Experience with behavior expression redirection and interventions.
Valid driver’s license and good driving record.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Passion for working with individuals with dementia.
Must maintain applicable state requirements for dementia-specific training.

Nice To Haves

Associate or bachelor’s degree, or equivalent education and/or experience, subject to state requirements; areas of study may include recreation, activities, geriatrics, or dementia care.
Dementia training or Certified Dementia Practitioner certification, or eligibility for certification.

Responsibilities

Oversee the overall day-to-day operations of the Harmony Square neighborhood.
Interview, orient, coach, and provide ongoing training to Harmony Square team members in accordance with training standards and regulatory guidelines.
Supervise and direct Harmony Square team members in conjunction with the Healthcare Director.
Develop, plan, and implement purposeful, person-centered resident programs, activities, outings, and events.
Lead three to four high-quality programs per day and schedule weekly outings.
Coordinate monthly planning meetings and collaborate with the program team to prepare calendars, events, outings, forms, and supplies.
Assess resident needs in partnership with the clinical team, communicate care changes to the Healthcare Director and Executive Director, and initiate interventions as needed.
Participate in Resident/Family Care Conferences and the Family Call Program as directed.
Use local community resources and build relationships with residents and families to encourage participation and satisfaction.
Maintain a stimulating environment that promotes safety, security, and well-being in collaboration with the clinical team.
Maintain the Behavior Expression process and use appropriate redirection and interventions.
Coordinate with the Director of Dining and Healthcare Director to ensure dining needs are met.
Complete state-required care plans and service plans with the Healthcare Director.
Partner with the Alzheimer’s Association and other local organizations to organize and participate in monthly support group meetings.
Complete training and insurance requirements to drive the company vehicle.
Complete daily and bi-weekly neighborhood rounds, lead daily huddles, and attend monthly programming calls.
Promote teamwork and team member appreciation and maintain positive working relationships across departments.
Respond promptly to resident family questions and concerns.
Complete required courses in accordance with state regulations and Relias Learning.
Carry out other duties as assigned.