Memory Care Director

Harmony Senior Services•Nashville, TN

4d•Onsite

About The Position

The Harmony Square (Memory Care) Director is responsible for the overall day-to-day operations of the Harmony Square neighborhood. The role leads and supports team members, plans and delivers purposeful, person-centered programming, and coordinates care and services with clinical, dining, and life-enrichment teams. The director builds relationships with residents and families, maintains a safe and stimulating environment, and supports resident and family satisfaction. The position also involves community engagement, required training and compliance, and other duties as assigned.

Requirements

Three to five years of experience working with individuals with dementia, including leading programs, managing behavior expression, and educating staff and families about Alzheimer’s disease and dementia.
Experience supervising and managing staff.
Experience organizing, conducting, and planning programs and activities for seniors with dementia.
Experience with behavior-expression redirection and interventions.
Strong organizational and time-management skills.
Critical-thinking skills.
Ability to communicate effectively verbally and in writing.
Valid driver’s license and a good driving record.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Passion for working with individuals with dementia.
Must maintain applicable state requirements for dementia-specific training.

Nice To Haves

Associate or bachelor’s degree preferred, or equivalent education and/or experience, subject to state requirements; areas of study may include recreation, activities, geriatrics, or dementia care.
Dementia training or Certified Dementia Practitioner certification preferred, or eligibility for certification.

Responsibilities

Conduct interviews, orientation, coaching, and ongoing training for Harmony Square team members in accordance with training standards and regulatory guidelines.
Supervise and direct Harmony Square team members, including Life Enrichment Assistants and PCAs/CNAs, in conjunction with the Healthcare Director.
Develop, plan, and implement purposeful resident programs that enrich the lives of residents and families, including outside trips and events.
Partner with the Life Enrichment Director in monthly planning meetings to prepare programs and coordinate supplies.
Coordinate with the program team to complete planning forms, organize supplies, and plan calendars, events, and outings for the upcoming month.
Develop and implement monthly activities and supplies based on dimensions of wellness, Reflections signature programs, and residents’ person-centered interests.
Lead three to four high-quality, innovative programs per day and schedule weekly outings.
Continuously assess resident needs with the community clinical team; communicate care needs and changes in resident condition to the Healthcare Director and Executive Director, and initiate interventions as necessary.
Participate in Resident/Family Care Conferences and the Family Call Program as directed by the Executive Director.
Use and connect with local community resources.
Build relationships with residents and families to encourage participation and promote satisfaction.
Maintain a stimulating environment that promotes safety, security, and well-being in collaboration with the clinical team.
Maintain the Behavior Expression process.
Ensure dining needs are met in partnership with the Director of Dining and Healthcare Director.
Complete state-required care plans and service plans for Harmony Square residents in conjunction with the Healthcare Director.
Partner with the Alzheimer’s Association and other local organizations to schedule, organize, and participate in monthly support group meetings.
Complete required training and insurance requirements to drive a company vehicle.
Coordinate care across disciplines, including life enrichment, clinical, and dining services.
Complete daily and bi-weekly neighborhood rounds.
Lead and organize daily huddles and attend monthly programming calls.
Promote teamwork and team member appreciation, and maintain positive working relationships with all departments.
Respond promptly to resident family questions and concerns.
Complete required courses in accordance with state regulations and Relias Learning.
Carry out other duties as assigned.