Mind and Memory Director

Benchmark Senior Living•Alexandria, VA

2d•$75,000 - $80,000

About The Position

The Mind & Memory Director is responsible for all components of the Memory Care environment, including recruiting, training, scheduling, supporting, and managing program and care associates. The role develops, coordinates, and implements care and services for residents with cognitive impairment, and continually improves processes and procedures to enhance the memory care experience for residents, families, and associates. The program aims to support each resident’s highest level of physical, social, and psychological well-being. The director oversees day-to-day resident services and staff performance, maintains an engaging, homelike environment, manages department scheduling and budget, and partners with the Resident Care Director (RN) to ensure resident service plans are delivered and changes communicated. The role also supports families and other caregivers, participates in local Alzheimer’s Association chapters or partnerships, and conducts tours for prospective residents and families as needed. The schedule is Tuesday through Saturday.

Requirements

BA/BS degree in a health science-related field or equivalent work experience.
Advanced knowledge of the dementia disease process, associated functional changes, and disease progression.
Ability to identify and implement adaptive strategies that support an individual’s abilities.
Minimum of 3 years of memory care experience.
Strong supervisory, leadership, and management skills.
Strong mentoring and coaching skills, with the ability to inspire and develop others.
Ability to be self-directed and flexible and to work in an environment that promotes teamwork and collaboration.
Excellent written, verbal, and interpersonal communication skills, including the ability to relate positively and professionally to a diverse resident and associate population.
Ambitious, approachable, hands-on management style and a can-do attitude.

Responsibilities

Provide supervision, coaching, recognition, engagement, and performance evaluations for Harbor Resident Care Associates.
Maintain an engaging, homelike environment with opportunities for residents to touch, collect, or enjoy interesting items.
Support and monitor the day-to-day delivery of quality resident services to promote high resident, family, and associate satisfaction.
Schedule staff to provide 24/7 Memory Care services while monitoring available labor hours against budget.
Recruit, hire, onboard, train, coach, and develop resident care staff.
Manage customer, family, and associate relations, quality assurance, regulatory compliance, and financial management.
Partner with the Resident Care Director (RN) to ensure resident service plan services are provided and changes are communicated.
Support residents’ families, friends, and significant others as ongoing caregivers and members of the caregiving team.
Communicate frequently with family members.
Understand and manage the department’s budget.
Attend and actively participate in local Alzheimer’s Association chapters or local partnerships.
Conduct tours of Harbor for prospective residents and families as needed.
Complete Benchmark University Faculty Training within the first year of hire to facilitate Compass and Dementia Live.
Complete dementia care certification (CDP), Alzheimer’s Association Habilitation Training, or equivalent within the first six months of hire.