Milieu Supervisor - 2nd shift

Nexus Family Healing•Rochester, MN

7d•$50,000 - $55,000•Onsite

About The Position

Nexus Family Healing is hiring a Milieu Supervisor for the Southeast Regional Crisis Center (SERCC) in Rochester, Minnesota. The role provides trauma-informed milieu leadership and mentorship in treatment guidance plans through effective communication, organization, and planning of daily program and assigned-unit operations. This is an on-site, full-time position working 40 hours per week on the second shift, from 3:00 p.m. to 11:30 p.m., and includes some weekends. The position pays $50,000–$55,000 per year. Nexus Family Healing is a national nonprofit network of mental health agencies that provides outpatient and community mental health services, foster care, adoption, and residential treatment. The organization emphasizes diversity, equity, and inclusion and serves youth and families from diverse backgrounds.

Requirements

High school diploma or equivalent.
At least two years of experience working in a related industry.
At least one year of supervisory experience.
Valid driver’s license and ability to meet state regulating agency and Home Office driving requirements.
Ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
Openness to meeting the cultural needs of individuals or communities, including language, traditions, and values.
Must successfully pass a DHS background check.

Nice To Haves

Associate or bachelor’s degree in social work, psychology, or a clinically related field.
At least one year of experience working with clients and families.

Responsibilities

Create staff schedules to ensure appropriate coverage and safety, and cover shifts when needed.
Monitor staff performance, coach and mentor employees, and ensure trauma-informed practices are followed.
Help plan daily activities, transportation, family visits, and special events in support of treatment goals.
Ensure shift reports and client updates are completed accurately and shared with the appropriate people.
Ensure new clients feel welcome and promptly receive needed clothing, food, appointments, and other support.
Assign primary staff to youth, support staff development, and participate in hiring and training.
Conduct performance evaluations, address performance issues, and collaborate with HR and clinical leaders as needed.
Conduct safety checks, resolve issues promptly, and stay current on policies and required training.
Maintain strict confidentiality of client and family information.
Recognize and value cultural differences in work and service delivery.