Milieu Supervisor - 2nd shift

Nexus Family Healing•Rochester, MN
•Onsite

About The Position

Nexus Family Healing is hiring a Milieu Supervisor for the Southeast Regional Crisis Center (SERCC) in Rochester, Minnesota. The role provides trauma-informed milieu leadership and mentorship in treatment guidance plans through effective communication, organization, and planning of the daily operations of the program and assigned unit. The position is on-site and full-time, working 40 hours per week on the second shift, 3:00 p.m. to 11:30 p.m., including some weekends. The listed salary range is $50,000–$55,000 per year; the posting also lists a salary description of $50,000 per year. Nexus Family Healing is a national nonprofit network of mental health agencies that provides outpatient and community mental health services, foster care, adoption, and residential treatment. The organization emphasizes diversity, equity, inclusion, and culturally responsive service for youth and families.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience working in a related industry.
  • At least one year of supervisory experience.
  • Valid driver's license.
  • Meet state regulating agency and Home Office driving requirements.
  • Ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
  • Openness to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
  • Successfully pass a DHS background check.

Nice To Haves

  • Associate or bachelor's degree in social work, psychology, or a clinically related field.
  • At least one year of experience working with clients and families.

Responsibilities

  • Create staff schedules to ensure proper coverage and safety, and cover shifts when needed.
  • Monitor staff performance, provide coaching and mentoring, and ensure staff follow trauma-informed practices.
  • Help plan daily activities, transportation, family visits, and special events that support treatment goals.
  • Ensure shift reports and client updates are completed accurately and shared with the appropriate people.
  • Ensure new clients are welcomed and that needs such as clothing, food, and appointments are addressed promptly.
  • Assign primary staff to each youth, support staff development, and participate in hiring and training.
  • Conduct evaluations, address performance issues, and work with HR and clinical leaders as needed.
  • Conduct safety checks, resolve issues promptly, and stay up to date on policies and required training.
  • Maintain strict privacy of client and family information.
  • Recognize and value cultural differences in work and service delivery.

Benefits

  • Four weeks of paid time off in the first year of employment.
  • Multiple health insurance coverage options.
  • No-cost life insurance.
  • Short- and long-term disability insurance.
  • 401(k) match.
  • Talkspace therapy benefit for the whole family.
  • Hinge Health benefit for the whole family.
  • Carrot Fertility benefit.
  • Tuition assistance and training opportunities.
  • Advancement pathways and internal promotion.
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