Milieu Supervisor

Nexus Family Healing • Onamia, MN

5h • $55,000 - $60,000 • Onsite

About The Position

Nexus Family Healing is hiring a Milieu Supervisor for its Mille Lacs agency in Onamia. The agency provides trauma-informed, family-centered treatment for boys ages 10–19 with significant mental health issues and harmful sexual behaviors. The Milieu Supervisor provides trauma-informed leadership and mentorship in treatment guidance plans and supports the daily operations of the program and assigned unit through effective communication, organization, and planning.

This is a full-time, onsite position, typically scheduled Monday through Friday, with some nights or weekends as needed. The starting salary range is $55,000–$60,000 per year. The role includes direct supervision and performance management of assigned staff, staff scheduling and coaching, coordination of client services and documentation, participation in treatment planning, and direct floor coverage when needed.

Requirements

• High school diploma or equivalent.
• At least two years of experience working in a related industry.
• At least one year of supervisory experience.
• Valid driver’s license and ability to meet state regulating agency and Home Office driving requirements.
• Successfully pass a DHS criminal background check.
• Client-facing employees must successfully participate in and complete the Handle With Care behavior intervention method exam and training.
• Ability to assist staff in properly restraining clients.
• Ability to lift up to 50 pounds unassisted and up to 100 pounds or more with assistance.
• Ability to stand and walk for extended periods of 2–4 hours and to walk, sit, stand, twist, bend, and stretch as required for daily residential-program activities.
• Ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.

Nice To Haves

• Associate or bachelor’s degree in social work, psychology, or a clinically related field.
• At least one year of experience working with clients and families.

Responsibilities

• Prepare assigned staff schedules proactively to maintain adequate staff-to-client ratios, support treatment processes, and promote client emotional and physical safety.
• Assist with planning and scheduling daily trauma-informed treatment services, including transportation, family time and contact, special events, functions, and approved program trips.
• Ensure staff perform assigned duties and interact with clients calmly, therapeutically, and in a trauma-informed manner, while reinforcing program and client-related decisions.
• Contribute to developing guidance plans, ensure adherence to them, and mentor and support assigned direct and indirect team members.
• Coordinate completion of shift-related client and staff documentation in the proper format and on time, and ensure required notifications are made to leadership, referral agents, and clients’ families.
• Participate as a multidisciplinary team member in developing and implementing client treatment plans and interventions.
• Monitor delivery and follow-through of treatment services and ensure family inclusion and communication.
• Track youths’ daily needs, including clothing, dietary needs, meetings, family time, and contact; ensure safe, timely plans and required documentation are in place.
• Lead assignment of Youth Care Professionals as youths’ primary staff for check-ins, advocacy, and communication of youth needs to the staff team.
• Assist with reviewing applicants and participate in staff interviews and selection, ensuring candidates can work effectively with families and use strengths-based, trauma-informed practices.
• Ensure new Youth Care Professionals receive appropriate mentoring and complete required shadowing.
• Provide direct floor coverage during staff absences, emergencies, and on-call coverage as needed, according to program guidelines.
• Coach, train, and mentor staff on the job and lead implementation of individualized responses, interventions, and trauma-informed youth interactions.
• Ensure staff timecards are accurately maintained and approved on time.
• Directly supervise assigned staff and provide ongoing performance management, including timely, constructive, strength-based formal and informal evaluations with a development component.
• Assist staff with proper restraint of clients as required.

Benefits

• Four weeks of paid time off in the first year of employment.
• Multiple health insurance coverage options.
• No-cost life insurance.
• Short- and long-term disability insurance.
• 401(k) match.
• Talkspace therapy benefit for the whole family.
• Hinge Health benefit for the whole family.
• Carrot Fertility benefit.
• Tuition assistance and training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED