Middle Office Services Specialist (Loan Coordinator) - PNC Private Bank

PNC•Home Location-OH (OHH01), OH

2d•$41,250 - $68,750

About The Position

The Middle Office Services Specialist serves as the loan coordinator for PNC’s Private Bank team and manages the loan process from application through booking. The role may involve client interaction and works with banking advisors and partners across underwriting, document preparation, booking, and funding. The position may be based in a listed Private Bank hub or another Private Bank hub location. Remote work may be available in select geographic locations with PNC approval; approved remote work must be conducted from a quiet, secure, confidential home workspace, and occasional in-office participation may be required. Under limited guidance, the specialist completes highly technical and complex client transactions, reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to policies and procedures. The role proactively manages risk, engages clients and internal and external partners to address client requests, and serves as the point person for internal partners on middle-office processes related to complex requests. Continuing education is expected to support skills and knowledge development. The expected schedule is Monday through Friday, 8:00 AM to 5:00 PM Pacific Time (11:00 AM to 8:00 PM Eastern Time). Candidates must be available during these core business hours. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The position is incentive eligible, with incentive payments based on company, business, and/or individual performance. The listed base salary range is $41,250 to $68,750, subject to variation based on geography, market data, skills, experience, and education.

Requirements

A bachelor's degree, or a comparable combination of education, job-specific certifications, and experience, including military service, in lieu of a degree.
Typically, less than one year of professional experience and/or successful completion of a formal development program for roles at this level.
Availability to work Monday through Friday during the stated core business hours.
Candidates considered for the position are subject to additional background checks required by Consumer Financial Protection Bureau regulations.
No required certifications or language assessments.
PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice To Haves

Lending experience.
Knowledge of lending processes.
Skills in corporate accounting, credit risk analysis, decision making, financial management, financial operations, results orientation, and revenue recognition.
Competencies in accuracy and attention to detail, customer support policies and procedures, critical thinking, effective communication, flexibility and adaptability, managing multiple priorities, and problem solving.

Responsibilities

Manage the loan process for the Private Bank team from application through booking.
Complete highly technical and complex client transactions under limited guidance.
Review documentation for completeness and accuracy, and interpret information for correct coding and compliance with established policies and procedures.
Proactively identify and manage risk, involving internal or external counsel and other business units as needed.
Meet with clients and internal and external partners to address and resolve matters related to client requests.
Serve as the point person for internal partners on middle-office processes for complex client requests.
Work with banking advisors and coordinate with underwriting, document preparation, booking, and funding teams.
Pursue continuing education to build skills and overall knowledge.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days each year depending on career level and years of service, subject to eligibility.
Incentive compensation based on company, business, and/or individual performance.