Market Leader - PNC Private Bank

PNC Bank•Nashville, TN

19h•Onsite

About The Position

As a Market Leader within PNC's Private Bank organization, the role is based in Nashville, Tennessee. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. Employment visa sponsorship and STEM OPT participation are not provided for this position. The Market Leader manages and directs teams to achieve business results and customer experience goals, oversees financial results, and helps develop and drive goals and strategies. The role may include direct sales and client responsibilities and may manage individual contributors as well as other managers. It has a broader span of control than a Leader I position. The role develops and oversees account and sales plans, monitors business metrics, adapts sales tactics, manages risk and return, and promotes quality in new and existing client relationships. It manages a broad range of risks, serves as an escalation point for risk topics, coordinates problem solving, and may have exception authority. The Market Leader builds senior internal and external relationships to acquire and expand clients, represents the organization in industry or community settings, and leads the team in bringing PNC products and services to clients. The position uses reporting and sales tools to identify opportunities and coach the team, develops employees and potentially other managers, identifies high-potential talent, and manages hiring, retention, and performance issues. It plans, organizes, directs, analyzes, and evaluates staff and processes, connecting strategy to day-to-day work. It may coach team members on analyzing, evaluating, and mitigating credit risk. PNC expects employees to focus on customers and manage risk, and expects people managers to cultivate inclusive teams, model company values, drive change, achieve results, and develop employees.

Requirements

Typically requires a bachelor's degree or university/college degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Industry-relevant experience is typically 8 or more years.
Typically requires at least 5 years of prior management experience.
Proven leadership experience with a moderate to large scope of responsibility.
Appropriate knowledge, skills, and abilities for the role.
No required certifications or licenses.
No required or preferred language assessments.

Nice To Haves

A master's degree, PhD, or certifications are desirable.
Preferred skills include account management, client prospecting, competitive advantages, customer relationships, identifying sales opportunities, negotiation, and results orientation.
Relevant competencies include communicating for impact, conflict management, decision making and critical thinking, managing multiple priorities, sales management, sales negotiating, and selling.

Responsibilities

Manage and direct teams to achieve business results and customer experience goals, and oversee their financial results.
Participate in and drive the development of goals and strategies; influence teams to achieve objectives.
Monitor business results and metrics and adapt sales strategies and tactics.
Develop and oversee the execution of account and sales plans.
Manage risk and return and drive quality for new and existing clients; identify and manage regulatory, reputational, operational, credit, and human capital risks.
Serve as an escalation point for risk management topics, coordinate problem solving, and potentially exercise exception authority.
Build and manage senior internal and external relationships to acquire new clients, expand existing relationships, and enhance the client experience.
Network within the industry and potentially serve in a leadership role in the community, industry, or market.
Lead the team in bringing the full range of PNC products and services to clients, and help team members develop their networks.
Use reporting and sales tools to identify opportunities and coach the team to convert them successfully.
Develop team members, monitor progress against goals, and potentially support the development of other managers.
Identify high-potential employees, build effective teams, acquire and retain talent, and manage performance issues.
Plan, organize, direct, analyze, and evaluate staff and processes; connect strategy to day-to-day activities and keep the team informed.
Potentially coach team members on skills needed to analyze, evaluate, and mitigate credit risk.
Cultivate diverse, inclusive teams; model PNC's values; drive change and innovation; take ownership of results; and develop employees.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, for eligible full-time employees.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match, pension, and stock purchase plans.
Dependent care reimbursement account and backup child/elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law.
15 to 25 vacation days each year depending on career level and years of service.