Market Leader - PNC Private Bank

PNC • Nashville, TN

1d • Onsite

About The Position

As a Market Leader within PNC's Private Bank organization, based in Nashville, Tennessee, you will manage and direct teams to achieve business results and customer experience goals. The role may include direct sales and client responsibilities and may oversee individual contributors and other managers. You will oversee team financial results and participate in developing and driving goals and strategies.

You will lead sales plans and tactics, manage risk and quality for new and existing clients, and serve as an escalation point for risk topics. The role also develops senior internal and external relationships to acquire and expand client relationships, leads teams in bringing PNC products and services to clients, and coaches team members to convert sales opportunities. You will develop staff, support other managers, build effective teams, manage performance, and connect strategy to day-to-day activities.

PNC describes the role as in-office. The position requires a Bachelor's degree or a comparable combination of education, job-specific certifications, and experience. Industry-relevant experience is typically 8 or more years, and at least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. No certification or license is required.

Requirements

• Typically requires a university or college degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• Industry-relevant experience is typically 8 or more years.
• Typically requires at least 5 years of prior management experience.
• Proven leadership experience with a moderate to large scope of responsibility.
• Demonstrate appropriate knowledge, skills, and abilities for the role.
• Preferred skills include account management, client prospecting, competitive advantages, customer relationships, identifying sales opportunities, negotiation, and results orientation.
• Competencies include communicating for impact, conflict management, decision making and critical thinking, managing multiple priorities, sales management, sales negotiating, and selling.

Nice To Haves

• Higher-level education such as a master's degree or PhD, or certifications, is desirable.

Responsibilities

• Manage and direct teams to achieve business results and customer experience goals, and oversee their financial results.
• Participate in and drive development of goals and strategies.
• Monitor business results and metrics, adapt sales strategies and tactics, and develop and oversee account and sales plans.
• Manage risk and quality for new and existing clients; identify, mitigate, and escalate risk issues and coordinate problem solving.
• Build senior internal and external relationships to acquire new clients, expand existing relationships, and enhance client experience.
• Lead teams in bringing PNC products and services to clients, support team members in developing networks, and use reporting and sales tools to identify and coach on sales opportunities.
• Develop team members, monitor progress against goals, support development of other managers, and identify high-potential employees.
• Motivate and develop staff, acquire and retain talent, manage performance issues, and direct and evaluate staff and processes.
• Connect strategy to day-to-day activities and regularly update the team.
• May coach team members on analyzing, evaluating, and mitigating credit risk.
• Model customer focus and effective risk management, and meet PNC people-manager expectations around inclusion, values, change, results, and talent development.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short- and long-term disability protection
• 401(k) with PNC match
• Pension plan
• Stock purchase plan
• Dependent care reimbursement account
• Back-up child and elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select fully paid programs
• Wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• 15 to 25 vacation days each year, depending on career level
• Additional time off based on years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager