Middle Market Relationship Manager

Citizens Bank•Los Angeles, CA
•$170,000 - $270,000

About The Position

The Relationship Manager/Senior Relationship Manager is the primary contact for clients, coordinating the delivery and maintenance of a broad range of bank products and services through collaboration with internal partners. The role serves as a trusted advisor to client executive management and focuses on core through upper middle-market clients. This position is suited to an experienced banker who can navigate complex corporate structures, structure sophisticated financings, collaborate with Treasury partners, and guide clients through capital markets needs. The role involves managing credit and non-credit relationships, acquiring new clients, generating revenue, and working with Portfolio Management and Credit to serve clients and grow the portfolio.

Requirements

  • At least 12 years of relevant industry experience.
  • A record of success soliciting, selling, developing, servicing, and structuring a wide range of secured and unsecured commercial financings, including complex transactions.
  • Ability to manage difficult and sensitive client relationships and conduct tough negotiations to win deals and legally document transactions.
  • Independent thinker and self-starter with strong sales and excellent credit skills.
  • High proficiency in financial modeling and ability to structure credit in a modeling environment.
  • Ability to independently assess business risk, taking capital structures and industry nuances into account.
  • Highly developed communication skills and ability to influence others through persuasive presentation of ideas and solutions.
  • Enthusiastic, resilient, and energetic.
  • Bachelor's degree.

Nice To Haves

  • Formal commercial credit training.
  • Master's degree.

Responsibilities

  • Build relationships, generate ideas, lead strategic business discussions, manage risk, structure credit, and provide industry observations.
  • Manage a portfolio of credit and non-credit relationships of varying size and complexity.
  • Actively cover the market and prospective clients to meet new-client acquisition goals and generate incremental margin and fee-based revenue through credit and ancillary non-credit products, including capital markets products and services.
  • Apply credit expertise and strategic thinking to assess financial statements and credit issues and add value across diverse sectors.
  • Delegate to and collaborate effectively with Portfolio Management and Credit to proactively serve clients, expand relationships, and grow the portfolio.
  • Plan, organize, and manage deal teams with relevant product partners to develop value-added approaches for clients and prospective clients.

Benefits

  • Competitive pay
  • Comprehensive medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement benefits
  • Maternity and paternity leave
  • Flexible work arrangements
  • Education reimbursement
  • Wellness programs
  • Paid time off policy exceeding mandatory paid sick or paid time-away policies in every U.S. local and state jurisdiction
  • Opportunity to earn an annual discretionary bonus
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