Middle Market Relationship Manager, VP

Fifth Third Bank • Ann Arbor, MI

20h • Onsite

About The Position

The Middle Market Relationship Manager is responsible for profitable business development and monitoring the quality of an extensive existing portfolio of companies with annual gross sales of at least $10 million, with emphasis on customers with higher revenues, typically at least $20 million. The role leads and coordinates with One Bank partners to create and implement relationship strategies for assigned clients and prospects. It requires strong knowledge of credit, commercial products, and financial statement analysis to recommend banking solutions such as loans, treasury management, and capital markets services. The role works with high-revenue, complex relationships, solicits client participation in public debt issuance, and actively participates in community activities.

The position is accountable for managing risk within the Bank's risk appetite, following policies and procedures, and supporting positive customer and colleague experiences. It works with internal product partners, portfolio managers, and credit officers to deliver tailored solutions and manage credit exposure. The role has no formal supervisory responsibilities but is expected to provide guidance to Commercial RM I and II. The work is in a normal office environment, with extended screen viewing and possible frequent regional or local travel depending on assignment. The position is based in Ann Arbor, Michigan.

Requirements

• At least 6 years of Commercial Banking experience.
• Formalized commercial credit training or equivalent credit experience.
• Proven ability to build new and existing client business, increase revenue, and provide a positive client experience.
• Strong business acumen, including detailed analysis, financial statement review, and understanding of accounting principles.
• Thorough knowledge of Commercial Banking, Treasury Management, and alternative lending and financing options.
• Ability to assess client needs and profitability drivers and optimize financial solutions across corporate and personal financial life cycles.
• Ability to communicate effectively to groups and adapt communication detail to the audience.
• Ability to build strong internal partnerships to provide holistic solutions for clients’ business and personal financial goals.
• Ability to identify and understand business issues, problems, and opportunities and develop relevant options to achieve desired outcomes.
• Strong verbal and written communication skills, particularly in face-to-face negotiations.
• Ability to work in a team-based sales environment.
• Proficiency in Microsoft Office software.
• Regional or local travel is required; travel may be frequent depending on assignment.

Nice To Haves

• Bachelor’s or Master’s degree in Business, such as Business Administration, Finance, or Accounting, or equivalent work experience preferred.
• At least 5 years of sales experience preferred.
• Underwriting experience preferred.
• Proven track record of partnering with investment bankers to provide strategic and capital markets advice.
• Familiarity with prospecting and CRM sales tools preferred.

Responsibilities

• Independently identify and develop profitable new “lead left” client relationships using centers of influence, existing clients, and referral sources.
• Develop and implement a business plan to achieve financial goals and qualitative measures.
• Work with Fifth Third internal partners to deepen existing relationships and acquire prospective relationships.
• Attend community and industry forums, conferences, and meetings to expand networks and referral sources and deepen knowledge of trends, practices, services, and the competitive landscape.
• Partner with Treasury Management, Capital Markets, Wealth Management, and other product partners to analyze needs and develop tailored relationship strategies.
• Manage customer relationships to maximize opportunities for the Bank while considering risk and customer needs.
• Meet regularly with customers to strengthen trusted-advisor relationships and ensure business needs are met.
• Use consultative selling skills, commercial playbook principles, and call reporting plans to improve the client experience.
• Use the Bank’s CRM system to track client activity, call reports, and pipeline management.
• Analyze financial information to determine appropriate credit requests.
• Monitor customer financial performance, condition, and industry trends to assess credit exposure and appropriate pricing.
• Partner with Portfolio Managers and Credit Officers on credit requests and follow Portfolio Management guidelines.
• Participate actively in community activities.
• Provide guidance to Commercial RM I and II.

Benefits

• Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
• Incentive compensation plan eligibility, with payments based on company, line of business, and/or individual performance.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior