Middle Market Relationship Manager

Fifth Third Bank • Orlando, FL

1d • Onsite

About The Position

The Middle Market Relationship Manager is responsible for profitable business development and monitoring the quality of an existing portfolio of companies with annual gross sales of at least $10 million within a specific geographic area. The role leads and coordinates with One Bank partners to create and implement relationship strategies for assigned clients and prospects. It requires strong knowledge of commercial credit, commercial products, and financial statement analysis to offer appropriate banking solutions, including loans, treasury management, and capital markets services. The position serves larger clients and more sophisticated credit needs and is expected to participate actively in community activities.

The role is accountable for managing risk in accordance with the Bank’s risk appetite and policies, while supporting positive experiences for customers and colleagues. It develops new business, expands existing relationships, provides consultative financial solutions, and works with internal partners and Credit to manage client relationships and credit requests.

The position is based in an office environment in Orlando, Florida. Regional or local travel is required, and frequent travel may be possible depending on assignment. The role involves extended viewing of a CRT screen, with little exposure to dust, noise, temperature, and similar conditions. Compensation includes base salary and eligibility for an incentive compensation plan; the posting also describes comprehensive employee benefits without listing specific benefits.

Requirements

• At least 4 years of Commercial Banking experience, preferably including at least 3 years in a sales role.
• Formalized commercial credit training or equivalent credit experience.
• Ability to structure moderately complex financial situations.
• Proven ability to build new and existing client business, increase revenue, and provide a positive client experience.
• Strong business acumen, including detailed financial statement analysis and understanding of accounting principles.
• Thorough knowledge of Commercial Banking, Treasury Management, and alternative lending and financing options.
• Ability to assess client needs and profitability drivers and optimize financial solutions across corporate and personal financial life cycles.
• Ability to build strong internal One Bank partnerships to provide holistic solutions for clients’ business and personal financial goals.
• Ability to communicate effectively to groups, adapt detail to the audience, and hold audience attention.
• Ability to identify and understand business issues, problems, and opportunities and develop relevant options to achieve desired outcomes.
• Strong verbal and written communication skills, particularly in face-to-face negotiations.
• Proven ability to work in a team-based sales environment.
• Proficiency in Microsoft Office software.
• Regional or local travel required.
• Bachelor’s or master’s degree in Business, such as Business Administration, Finance, or Accounting, or equivalent work experience is preferred.

Nice To Haves

• At least 3 years of experience in a sales role.
• Bachelor’s or master’s degree in Business, such as Business Administration, Finance, or Accounting, or equivalent work experience.
• Familiarity with prospecting and CRM sales tools.

Responsibilities

• Prospect for clients independently using referral sources, existing clients, and centers of influence.
• Develop and implement a business plan to achieve financial goals and qualitative measurements.
• Work with Fifth Third One Bank partners to deepen existing relationships and acquire prospective relationships.
• Attend community and industry forums, conferences, and meetings to broaden relationship networks and referral sources and deepen knowledge of trends, practices, services, and the competitive landscape.
• Work with product partners, including Treasury Management, Capital Markets, and Wealth Management, to analyze, evaluate, and develop tailored relationship strategies for clients and prospects.
• Manage customer relationships to maximize opportunities for the Bank while considering Bank risk and customer needs.
• Meet regularly with customers to strengthen trusted-advisor relationships and ensure business needs are met.
• Use consultative sales skills, commercial playbook principles, and call reporting plans to enhance the client experience.
• Use the Bank’s CRM system for client activity tracking, call reports, and pipeline management.
• Partner with Credit on credit requests and comply with established Portfolio Management guidelines.
• Analyze and interpret financial information to identify appropriate questions and determine which credit requests to pursue.
• Meet credit standards and metrics related to asset quality, credit administration, RAROC, and the accuracy and timeliness of portfolio documentation and data.
• Identify, assess, manage, monitor, and report risks while following Bank policies and procedures.
• Participate in community activities.
• Travel regionally or locally; frequent travel may be required depending on assignment.

Benefits

• Comprehensive benefits programs intended to support employees’ and families’ physical, financial, emotional, and social well-being.
• Eligibility to participate in an incentive compensation plan, with payment based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed