Mid-Market Inside Sales Account Executive

Filevine•Salt Lake City, UT

6d•Onsite

About The Position

Filevine is hiring a quota-carrying individual contributor to manage a defined portfolio of existing customers and grow revenue through expanded adoption and sales of additional Filevine products, especially LOIS and its AI capabilities. This is a high-velocity, consultative inside sales role managing a large number of accounts and conducting most sales activity by phone, video, and email. The position is in-office at Filevine’s Sugarhouse, Utah location, five days per week. The successful candidate will work in a fast-paced, in-person, open-office environment and may need to handle high-priority Zoom calls with upset customers on short notice. Compensation is listed as $240,000 OTE, with a 40/60 split, uncapped commissions, and tiered accelerators. The role is also eligible for paid time off and a comprehensive benefits package.

Requirements

3–5+ years of experience in inside sales, account management, or SaaS sales; experience managing an installed base or book of business is ideal.
Experience with upsell and cross-sell motions in a high-volume, transactional-to-mid-market environment.
A strong track record of managing daily, weekly, monthly, and quarterly objectives across many accounts.
Skill in discovery, pipeline management, account planning, and overcoming objections.
Excellent written and verbal communication, presentation, and listening skills.
Strong organizational and time-management skills, including the ability to prioritize across a large portfolio.
Proficiency in Salesforce or a similar CRM.
Ability and willingness to work in the office five days a week at the Sugarhouse, Utah location.
Ability to adapt to an open-office layout while remaining focused and respectful of colleagues.
Ability to maintain focus, productivity, and composure in a fast-paced, high-stress in-person environment.
Desire to join a fast-growing company and work hard.

Nice To Haves

Experience in legal technology, AI products, or the legal industry.

Responsibilities

Own a book of business and manage the full sales cycle for expansion and upsell opportunities.
Drive adoption of LOIS and Filevine’s AI capabilities by explaining how AI can transform customers’ day-to-day legal work.
Identify whitespace and growth opportunities, including additional users, products, and LOIS capabilities.
Conduct discovery conversations to understand customers’ workflows, goals, and challenges, and align Filevine solutions to their needs.
Share insights that help customers evaluate options and understand the value of expanding their investment in Filevine.
Prepare and tailor messaging and product demonstrations for customers across practice areas and firm sizes.
Guide customers through the purchasing process and keep deals on agreed-upon timelines.
Partner with Customer Success, Support, and Account Management to coordinate outreach and provide a seamless customer experience.
Forecast quarterly and annual performance and report activity and pipeline metrics accurately.
Maintain accurate, up-to-date CRM records to manage the pipeline.
Learn and consistently apply the sales process to manage the business and improve effectiveness.
Meet or exceed quota within the specified time frame.
Maintain focus, productivity, and composure in fast-paced, high-stress in-person environments.
Handle high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.