About The Position
We are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Solution Architect to lead the architecture, design, and technical delivery of enterprise-scale Microsoft Dynamics 365 implementations. The role is responsible for defining end-to-end solution architecture, translating complex business requirements into scalable technology solutions, and providing architectural leadership across Dynamics 365 CE, Microsoft Power Platform, Dataverse, and Azure integration services. The position combines functional and technical expertise with engagement of senior business stakeholders, leadership of technical teams, establishment of architectural standards, and oversight of complex CRM transformation programmes. Key deliverables include solution architecture and technical blueprints; high- and low-level design documentation; Dataverse and Power Platform architecture standards; integration, API, data migration, governance, security, environment management and ALM strategies; architecture governance and technical reviews; and technical risk assessments and recommendations. The successful candidate will be a strategic, delivery-focused thinker with strong technical and architectural capabilities, able to influence cross-functional teams and balance business priorities, technical constraints, and architectural best practices.
Requirements
- 10+ years of experience in enterprise IT, solution architecture, or technology consulting.
- At least 5 years of hands-on architecture experience with Microsoft Dynamics 365 CE.
- Proven experience architecting and delivering enterprise-scale Dynamics 365 implementations.
- Strong expertise across Dynamics 365 Sales, Customer Service, and Field Service.
- Extensive knowledge of Microsoft Dataverse, Power Platform, and model-driven applications.
- Strong understanding of D365 CE customisation and extensibility, including C#, .NET, JavaScript, plugins, custom APIs, and PCF controls.
- Proven experience designing enterprise integrations using REST APIs, Azure Functions, Logic Apps, and Service Bus.
- Strong understanding of data migration, data modelling, and enterprise integration patterns.
- Experience defining security architecture, environment strategies, and ALM frameworks.
- Familiarity with Azure DevOps, CI/CD pipelines, and solution deployment methodologies.
- Proven ability to lead architecture reviews and influence technical design decisions.
- Excellent communication, stakeholder management, and problem-solving capabilities.
- Strategic thinking, leadership, analytical, problem-solving, and decision-making abilities.
- Ability to balance business priorities, technical constraints, and architectural best practices.
- Collaborative, delivery-focused approach and commitment to engineering excellence.
Nice To Haves
- Microsoft Certified: Power Platform Solution Architect Expert.
- Microsoft Dynamics 365 functional or technical certifications.
- Microsoft Certified: Azure Solutions Architect Expert.
- TOGAF or equivalent enterprise architecture certification.
Responsibilities
- Lead the architecture, design, and technical delivery of enterprise-scale Microsoft Dynamics 365 implementations.
- Define end-to-end D365 CE solution architecture and translate complex business requirements into scalable technology solutions.
- Provide architectural leadership across Dynamics 365 CE, Microsoft Power Platform, Dataverse, and Azure integration services.
- Engage senior business and technology stakeholders and lead technical teams.
- Establish architectural standards and support successful delivery of complex CRM transformation programmes.
- Produce solution architecture and technical blueprints, as well as high-level and low-level design documentation.
- Define Dataverse and Power Platform architecture standards.
- Design enterprise integrations and API specifications.
- Develop data migration and governance strategies.
- Define security and access management frameworks, environment management approaches, and ALM strategies.
- Conduct architecture governance, technical reviews, and design assurance.
- Assess technical risks and provide architectural recommendations.
- Influence technical design decisions and lead architecture reviews.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
