Senior Manager, Microsoft Dynamics 365 Solution Architect

Otis Elevator Co. • OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA, CT

1d • $138,000 - $165,000 • Remote

About The Position

The Senior Manager, Microsoft Dynamics 365 Solution Architect defines and governs end-to-end business and technical solutions across the enterprise sales and customer relationship management landscape. This role is the primary solution architect for Microsoft Dynamics 365 and partners with Enterprise Architecture, Salesforce, JD Edwards (JDE), CPQ, Integration, Data, and Digital teams to deliver scalable, secure, business-aligned solutions. The position is remote, with a preference for candidates who reside in or near Connecticut, and may require travel up to 10%.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field.
• 10+ years of enterprise application delivery and solution architecture experience.
• 7+ years designing and implementing Microsoft Dynamics 365 solutions.
• Proven experience designing solutions involving multiple enterprise platforms and complex integrations.
• Experience integrating CRM platforms with ERP, CPQ, customer-facing, and data management systems.
• Experience leading globally distributed technical teams.
• Strong understanding of enterprise architecture principles and governance processes.
• Ability to travel up to 10%.
• Must be authorized to work in the U.S. now and in the future without sponsorship.

Nice To Haves

• Master's degree preferred.
• Microsoft Certified: Dynamics 365 Solution Architect Expert.
• Microsoft Certified: Power Platform Solution Architect Expert.
• Microsoft Certified: Azure Solutions Architect Expert.

Responsibilities

• Lead Microsoft Dynamics 365 solution architecture across Sales, Customer Relationship Management, and Power Platform capabilities.
• Define scalable, secure, and maintainable end-to-end solutions aligned with enterprise strategy and business priorities.
• Provide architecture direction, governance, and decision support throughout the project lifecycle.
• Partner with Enterprise Architecture, Salesforce, JDE, CPQ, Integration, Data, and Digital teams to design connected enterprise solutions.
• Define integration patterns, system interactions, and platform boundaries across CRM, ERP, CPQ, Azure, data platforms, and portals.
• Evaluate solution tradeoffs and recommend options that balance cost, risk, complexity, and business value.
• Translate business strategy and stakeholder needs into practical technology solutions.
• Support business cases, roadmap planning, and technology investment decisions.
• Establish architecture standards, reusable patterns, and design documentation.
• Ensure solutions comply with enterprise security, privacy, regulatory, and governance requirements.
• Maintain architecture roadmaps, decision logs, and technical quality reviews.
• Lead globally distributed technical teams.

Benefits

• 401(k) plan with a generous company match and an automatic retirement contribution.
• Medical, prescription drug, dental, and vision coverage for the employee and eligible dependents.
• Three weeks of paid vacation and paid company holidays.
• Paid sick leave, employee assistance, and wellness incentive programs.
• Life insurance and disability coverage.
• Voluntary legal, pet, home, and auto insurance options.
• Birth/adoption and parental leave benefits, plus adoption assistance.
• Tuition reimbursement.
• Service anniversary recognition and spot performance bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior