Power Platform/Dynamics 365 Solution Architect (remote)

Knowledge Services•,

21h•Remote

About The Position

Knowledge Services is seeking a remote Power Platform/Dynamics 365 Solution Architect for a contract with the State of Maine Office of Information Technology through the end of June 2027, with potential for extension. The role is 100% remote; applicants must reside in the Eastern or Central time zone. Candidates requiring C2C arrangements or visa sponsorship cannot be accepted. The architect will design secure, compliant case workflows using modern Dynamics 365 and Power Platform capabilities. The role involves end-to-end system design, integrations, governance, reporting and dashboard delivery automation, and designing with data and application security in mind. The successful candidate will translate client requirements into application features, collaborate with IT professionals on specifications, develop and test applications, troubleshoot and update existing applications, and create technical documentation. The work may involve case-management and electronic-record workflows, sensitive healthcare and behavioral-health information, regulatory compliance, identity and access controls, reporting and analytics, integrations, data migration, and modernization. The role requires collaboration with business and technical stakeholders and support for implementation, testing, deployment, and production stabilization.

Requirements

At least 3 years of experience with Dynamics 365 Customer Service.
At least 2 years of experience with Power Platform.
Demonstrated Dataverse architecture experience.
Hands-on model-driven app experience.
Strong communication skills.
Knowledge of full software development life-cycle methodologies, including requirements analysis, system design, development, testing, deployment, and maintenance.
Knowledge of case management and electronic record systems supporting complex client-centered workflows.
Knowledge of relational database design, data modeling, normalization, and reporting architectures.
Knowledge of business process automation and workflow-driven application design.
Knowledge of application security, identity management, role-based access control, and least-privilege access models.
Knowledge of HIPAA Privacy and Security Rules and healthcare data protection requirements.
Knowledge of 42 CFR Part 2 confidentiality requirements and sensitive behavioral-health information management.
Knowledge of audit logging, records retention, legal hold requirements, and compliance reporting.
Knowledge of state and federal accessibility requirements, including Section 508 and WCAG standards.
Knowledge of secure document management, electronic forms, document repositories, and records management solutions.
Knowledge of SSO and MFA authentication technologies.
Knowledge of reporting, dashboards, analytics, KPI development, and operational performance measurement.
Knowledge of data migration strategies, historical record retention, legacy system modernization, application integration patterns, APIs, data exchange mechanisms, and secure export processes.
Knowledge of Agile delivery frameworks, backlog management, and iterative solution development.
Ability to design secure, scalable, and maintainable enterprise applications; analyze complex requirements; balance business needs, user experience, regulatory requirements, and technical constraints; and communicate technical concepts clearly to non-technical audiences.
Ability to work with diverse technical and business stakeholders, prioritize competing demands, and deliver within project constraints.
Applicants must reside in the Eastern or Central time zone.
Candidates requiring C2C arrangements or work-visa sponsorship are not accepted.

Nice To Haves

Bachelor's or master's degree in a relevant field, or equivalent work experience.
Previous case-management knowledge or experience in DHHS, hospital, or other healthcare systems.
Experience developing Health and Human Services, behavioral-health, healthcare, or case-management applications.
Experience with Microsoft Azure, Power Platform, and Dynamics 365.
Experience implementing HIPAA-compliant solutions.
Experience designing reporting and dashboard solutions using Power BI or comparable platforms.
Experience with document management and records-retention systems.
Experience implementing SSO, MFA, RBAC, and audit logging in regulated environments.
Experience migrating data from legacy systems.
Experience supporting government or public-sector technology projects.

Responsibilities

Understand client requirements and translate them into application features.
Collaborate with IT professionals to establish specifications for new applications.
Design prototypes according to specifications.
Write high-quality source code to build complete applications within deadlines.
Perform unit and integration testing before launch.
Conduct functional and non-functional testing.
Troubleshoot and debug applications.
Evaluate existing applications for reprogramming, updates, and new features.
Develop technical documents and handbooks that accurately represent application design and code.
Design end-to-end systems, integrations, governance, reports, dashboards, and delivery automation.
Design secure, compliant case workflows using Dynamics 365 and Power Platform capabilities.
Translate business requirements into technical specifications and application architecture.
Design and develop configurable workflows, reporting solutions, dashboards, and data extraction capabilities.
Implement security models, data access controls, document management, validation rules, notifications, workflow controls, audit trails, and compliance controls.
Develop data conversion, migration, and archival solutions for legacy systems.
Create technical specifications, support documentation, and knowledge-transfer materials.
Collaborate with business stakeholders, analysts, architects, security personnel, and project managers.
Troubleshoot application defects, resolve production issues, and support performance tuning, monitoring, and operational support.
Support implementation, user acceptance testing, deployment, and production stabilization.