Microsoft Cloud Engineer

Vericast•San Antonio, TX

About The Position

Vericast is seeking a hands-on Cloud Engineer to support and operate its Microsoft Azure and Microsoft 365 platforms. The role involves engineering, administering, and continuously improving enterprise cloud and identity services, including Azure Virtual Desktop (AVD), Microsoft Entra ID, M365 email systems, and emerging AI capabilities such as Microsoft Copilot and Copilot Studio. This is an engineering and operations role, rather than a pure architecture position, requiring the ability to design, build, troubleshoot, and operate cloud and identity solutions in a production environment. The engineer will support Azure infrastructure and services, identity and access management, Microsoft 365 services, and AI-enabled productivity tools. The role also involves resolving complex platform and identity issues, analyzing root causes, monitoring service health and security, and partnering with cross-functional teams to deliver integrated technology solutions. Vericast describes itself as a financial institution performance partner, helping banks and credit unions through data, technology, and people. It offers a total rewards package that includes medical, dental, and vision coverage, a 401(k) with company match, and paid time off, as well as additional benefits such as life insurance, employee assistance, and pet insurance. Vericast emphasizes collaboration, innovation, workplace flexibility, and equal opportunity.

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and work experience.
At least 3 years of professional experience in software engineering, application development, systems engineering, or a related technical field.
Experience developing, modifying, supporting, and maintaining business applications and systems.
Experience participating in cross-functional projects and delivering technology solutions in a business environment.
Experience estimating technical work efforts and supporting solution delivery.

Responsibilities

Design, implement, and support Azure-based infrastructure and services.
Operate and optimize Azure Virtual Desktop (AVD) environments.
Ensure platform scalability, availability, and cost efficiency.
Implement and maintain infrastructure as code, such as Terraform, Bicep, and ARM templates.
Administer and support Microsoft Entra ID (Azure AD).
Design and maintain single sign-on (SSO), Conditional Access policies, and identity lifecycle and governance processes.
Integrate enterprise applications with identity solutions such as SailPoint or similar platforms.
Support and manage Microsoft 365 services, including Exchange Online and email integrations.
Troubleshoot issues across Azure, Entra ID, and Microsoft 365 services.
Implement and support security and compliance controls across the Microsoft 365 platform.
Support and operationalize Microsoft Copilot and Copilot Studio.
Assist with integrating Copilot into enterprise workflows and business applications.
Provide technical support and troubleshooting for AI-enabled productivity tools.
Serve as an escalation point for complex platform and identity issues.
Perform root cause analysis and implement long-term remediation.
Monitor platform health, performance, and security posture.
Communicate effectively in writing and verbally.
Partner with cross-functional teams to deliver integrated cloud and identity solutions.