Microsoft AI Engineer - CCoE, NA
About The Position
The Microsoft AI Engineer supports partners, internal teams, and end customers across North America with the development, integration, and implementation of AI agents. The role translates customer needs into practical solutions, contributes to proofs of concept and quick developments, and guides stakeholders on using Microsoft technologies to achieve effective AI agent outcomes. The position works with Microsoft Copilot, Copilot Studio, and related AI capabilities; helps identify commercially relevant use cases; and collaborates with sales, technical, and vendor teams on AI opportunities and customer engagements. It also shares best practices and explains technical concepts accessibly, while staying informed about Microsoft AI technologies, security considerations, and the broader AI agent landscape. This is a fully remote position. The employee must be able to travel to an Arrow office when requested by Arrow leadership.
Requirements
- Experience with Microsoft Copilot, Copilot Studio, or similar AI agent technologies.
- Required certifications: GH-300, AI-103, AB-100, DP-600, SC-300, and SC-401.
- Willingness and ability to obtain the Microsoft Certified Frontier Transformation Engineer certification.
- Some development skills, including the ability to create quick prototypes or use 'vibe coding' approaches to support proof-of-concept work.
- Understanding of AI agent development and integration, with comfort discussing and shaping AI agent solutions.
- Ability to support partners and customers in defining practical implementation approaches for AI agents.
- Strong communication skills and ability to engage confidently with internal teams, partners, and customers across countries and functions.
Nice To Haves
- Strong Microsoft technology knowledge.
- Microsoft Certified Frontier Transformation Engineer certification.
- Customer-facing experience.
- Additional Microsoft certifications.
Responsibilities
- Support partners, internal teams, and end customers across North America with the development and integration of AI agents.
- Contribute to proofs of concept, demos, and quick or simple developments that demonstrate how AI agents can address customer challenges.
- Engage in customer and partner discussions to understand business needs and help define implementation approaches for AI agents.
- Provide guidance on Microsoft technologies, including Microsoft Copilot, Copilot Studio, and related AI capabilities.
- Help partners identify relevant AI agent use cases and translate them into practical, commercially relevant solutions.
- Collaborate with internal sales, technical, and vendor teams to support AI-related opportunities and customer engagements.
- Share knowledge, best practices, and learnings about emerging AI agent topics with internal teams and partners.
- Explain technical concepts clearly and accessibly in customer-facing conversations.
- Maintain awareness of Microsoft AI technology developments, security considerations, and the broader AI agent landscape.
Benefits
- Medical, dental, and vision insurance
- 401(k) with matching contributions
- Short-term and long-term disability insurance
- Health Savings Account (HSA) and Health Reimbursement Account (HRA) options
- Paid time off, including sick, holiday, and vacation time
- Tuition reimbursement
- Growth opportunities
- Competitive financial compensation and various compensation plans
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
