Microsoft 365/Exchange Administrator (Top Secret Cleared)
About The Position
Everforth ECS is seeking an experienced Microsoft M365/Exchange Systems Administrator to deliver innovative capabilities within a large enterprise. The role identifies ways to automate business-process workflows, assists with customer requirements analysis, and deploys and supports solutions that scale for enterprise use. The administrator collaborates with the customer, project team, and external stakeholders to support organizational objectives and works in Service Operations alongside developers, engineers, and administrators. The position reports to the Program Manager. The successful candidate brings expert Microsoft 365 knowledge, strong written and verbal communication skills, and the ability to lead initiatives, projects, and tasks. They document, develop, and support solutions throughout the service lifecycle, including Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement. This is a 100% on-site position in Washington, DC. Salary range: $72,665–$95,221. The posting refers to general benefits and links to a benefits page but does not list specific benefits.
Requirements
- Must hold a current Top Secret clearance and have the capability to obtain SCI/Poly.
- At least 4 years of relevant experience.
- Ability to enable, administer, and monitor Microsoft 365 products and services, including Office 365, SharePoint Online, Exchange Online, OneDrive, and Teams.
- Experience leading and managing migrations, including Exchange Online, SharePoint Online, and OneDrive.
- Experience implementing and managing Office 365 licenses, usage, and governance.
- Experience implementing and managing Office 365 tenant security, incident investigation, and overall tenant threat protection.
- Ability to design and lead development of PowerApps and workflow solutions optimized for productivity and collaboration using Microsoft 365.
- Hands-on experience implementing enterprise-scale solutions, hybrid or otherwise, using key Microsoft 365 components, including Power Platform and SharePoint.
- Real-world, hands-on experience delivering messaging and collaboration solutions using Microsoft Exchange and Office 365 in a large, heterogeneous U.S. Government environment.
- General knowledge of Active Directory and Azure Active Directory, including experience managing security objects such as distribution groups and security groups.
- Strong written and verbal communication skills.
- Expert knowledge of Microsoft 365.
- Ability to identify solutions for business-process workflow automation and assist with customer requirements analysis.
Responsibilities
- Maintain awareness of existing and emerging Microsoft M365 services, capabilities, and related core technologies, and drive their strategic integration, modernization, and enterprise deployment.
- Assist with and lead development and maintenance of an Office 365 and Exchange roadmap for Service Operations and the Enterprise, aligned with business requirements, vision, mission, and objectives.
- Serve as a technical lead within the Agile team for M365 and cloud solutions; help identify and champion features and user stories, including associated acceptance criteria, risks, and dependencies aligned with business needs.
- Provide and document resolutions for customer requests, incidents, changes, and problems in the system of record for the M365 cloud tenant and on-premises Exchange services.
- Work with support teams at all levels and vendors to resolve problems, issues, and requests and to complete knowledge transfers as needed.
- Support operations and maintenance of all components of the on-premises Exchange and Office 365 tenant service.
- Improve enterprise service delivery through business-process automation, process improvement, and extending request fulfillment to support professionals and end users.
- Collaborate with the customer, project team, and external stakeholders in support of organizational mission and objectives.
- Lead initiatives, projects, and tasks, and document, develop, and support solutions across all phases of the service lifecycle.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
