Microsoft 365/Exchange Administrator (Top Secret Cleared)
About The Position
Everforth ECS is seeking an experienced Microsoft 365/Exchange Systems Administrator to deliver scalable capabilities and support services in a large enterprise environment. The administrator will work in Service Operations with developers, engineers, and administrators, report to the Program Manager, and collaborate with the customer, project team, external stakeholders, support teams, and vendors. The role requires a current Top Secret clearance, with the capability to obtain SCI/Poly, and is 100% onsite in the Washington, DC office. The administrator will provide technical leadership for Microsoft 365 and cloud solutions, support on-premises Exchange and the Office 365 tenant, contribute to the service roadmap, and develop and support solutions across the service lifecycle. The position also focuses on service delivery improvements through workflow automation, process improvement, and expanded request fulfillment. Salary range: $72,665–$95,221. The posting includes the heading “General Description of Benefits” but does not specify particular benefits.
Requirements
- Current Top Secret clearance and the capability to obtain SCI/Poly.
- At least 4 years of relevant experience.
- Expert knowledge of Microsoft 365.
- Strong written and verbal communication skills.
- Ability to lead initiatives, projects, and tasks.
- Ability to document, develop, and support solutions across all phases of the service lifecycle: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement.
- Experience enabling, administering, and monitoring Microsoft 365 services, including Office 365, SharePoint Online, Exchange Online, OneDrive, and Teams.
- Experience leading and managing migrations involving Exchange Online, SharePoint Online, and OneDrive.
- Experience implementing and managing Office 365 licenses, usage, and governance.
- Experience implementing and managing Office 365 tenant security, incident investigation, and tenant threat protection.
- Hands-on experience designing and leading development of PowerApps and workflow solutions on Microsoft 365.
- Hands-on experience implementing enterprise-scale solutions, hybrid or otherwise, using Microsoft 365 components including Power Platform and SharePoint.
- Real-world, hands-on experience delivering messaging and collaboration solutions using Microsoft Exchange and Office 365 in a large, heterogeneous U.S. Government environment.
- General knowledge of Active Directory and Azure Active Directory.
- Experience managing Active Directory security objects, such as distribution groups and security groups.
- Ability to collaborate with customers, project teams, and external stakeholders.
Responsibilities
- Maintain awareness of existing and emerging Microsoft 365 services, capabilities, and related core technologies, and drive their strategic integration, modernization, and deployment across the enterprise.
- Assist with and lead development and maintenance of an Office 365 and Exchange roadmap for Service Operations and the enterprise, aligned with business requirements, vision, mission, and objectives.
- Serve as a technical lead within the Agile team for Microsoft 365 and cloud solutions; identify and champion features and user stories, including acceptance criteria, risks, and dependencies aligned with business needs.
- Provide and document resolutions for customer requests, incidents, changes, and problems in the system of record for Microsoft 365 cloud/tenant and on-premises Exchange services.
- Interface with support teams at all levels and with vendors to resolve problems, issues, and requests and complete knowledge transfers as needed.
- Support operations and maintenance of all components of on-premises Exchange and the Office 365 tenant service.
- Improve enterprise service delivery through business process automation, process improvement, and extending request fulfillment to support professionals and end users.
- Enable, administer, and monitor Microsoft 365 products and services, including Office 365, SharePoint Online, Exchange Online, OneDrive, and Teams.
- Lead and manage migrations involving Exchange Online, SharePoint Online, and OneDrive.
- Implement and manage Office 365 licensing, usage, and governance.
- Implement and manage Office 365 tenant security, incident investigation, and tenant threat protection.
- Design and lead development of PowerApps and workflow solutions optimized for productivity and collaboration using the Microsoft 365 platform.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
