Microsoft 365 & Cloud Engineer

Shorr Packaging Corp.•Corporate Headquarters,

About The Position

The Microsoft 365 & Cloud Engineer is a hands-on technical resource across Microsoft 365, identity, endpoint, cloud, and security environments. The role designs, implements, optimizes, and supports Microsoft 365 services while improving hybrid identity and infrastructure, security, reliability, and user experience. The engineer owns technical projects from planning and design through implementation and support, balances multiple priorities, troubleshoots complex problems, and works with IT, Security, and business teams to turn needs into practical solutions. The position also provides light administration and support for AWS workloads, contributes to backup, disaster recovery, business continuity, security hardening, compliance, and cloud migration initiatives, and helps ensure environments meet organizational security standards. The engineer is expected to identify opportunities for automation and champion responsible use of AI, exploring practical use cases and helping bring valuable ideas into real-world applications. This role spans Microsoft 365, cloud, identity, security, automation, infrastructure, and AI rather than being confined to a narrow technology area.

Requirements

At least 5 years of hands-on Microsoft 365 administration and/or engineering experience.
Strong technical knowledge of Intune, Autopilot, Entra ID, SharePoint, Teams, OneDrive, and Active Directory.
Demonstrated experience supporting hybrid identity and infrastructure environments.
Strong PowerShell scripting and automation skills.
Experience with Windows Hello for Business, passkeys, and modern authentication approaches.
Working knowledge of AWS and hybrid cloud environments.
Experience with backup, disaster recovery, security hardening, and cloud migration initiatives.
Experience using AI tools and technologies in a professional environment, with genuine curiosity about improving IT and business operations with AI.
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
Able to thrive in a fast-moving environment and manage multiple priorities.
Able to shift between strategic projects, technical problems, and unexpected business needs.
Demonstrates ownership, organization, and follow-through without requiring constant direction.
Recommends solutions and helps implement improvements.
Communicates effectively with technical colleagues and non-technical business partners.
Naturally curious and motivated to find better, faster, safer, or more automated ways to work.
Enjoys learning new technologies and brings a service mindset.

Responsibilities

Design, implement, optimize, and support Microsoft 365 technologies, including OneDrive, Intune, Autopilot, SharePoint, Teams, and Entra ID.
Manage and continuously improve hybrid Active Directory and identity environments, including synchronization between on-premises Active Directory and Entra ID.
Implement and support modern authentication solutions, including Windows Hello for Business and passkeys.
Establish standards, governance, and best practices to improve security, reliability, and user experience.
Identify opportunities to automate repetitive work and improve efficiency using PowerShell and other automation tools.
Own technical projects from planning and design through implementation and support.
Balance multiple projects, priorities, and requests while maintaining momentum and follow-through.
Troubleshoot complex issues across cloud, identity, endpoint, and infrastructure environments.
Partner with IT, Security, and business teams to translate needs into practical technical solutions.
Provide light administration and support for AWS workloads used by business applications.
Partner with infrastructure and security teams on backup, disaster recovery, business continuity, security hardening, and compliance initiatives.
Help ensure identity, access, endpoint, and cloud environments meet organizational security standards.
Champion AI internally by exploring how generative AI can improve IT operations, security, infrastructure, and business processes.
Identify practical AI use cases and help move promising ideas from experimentation into real-world application.
Promote responsible AI practices and help teams understand AI capabilities and limitations.
Explore emerging technologies and recommend where they can create meaningful business value.