Microsoft 365 and Azure Government Administrator

TekSynap•Rockville, MD

6d•$90,000 - $120,000•Hybrid

About The Position

TekSynap is seeking a Microsoft 365 and Azure Government Administrator to provide hands-on administration and operational support across Microsoft 365, Azure Government, SharePoint, OneDrive, Power Platform, and related Microsoft Windows administration and cloud services in an enterprise federal environment. The Administrator manages daily Microsoft infrastructure activities, executes approved configuration changes, resolves routine and moderately complex technical issues, and supports security and compliance initiatives in a hybrid on-premises and cloud environment. The role requires independent work and escalation of advanced or cross-platform issues to the Senior Microsoft Infrastructure Administrator when appropriate. The ideal candidate has practical experience administering hybrid Microsoft cloud technologies in a federal or similarly regulated enterprise environment, sound technical judgment, attention to detail, and a commitment to secure infrastructure operations. The position is based in Rockville, Maryland, in a hybrid work environment. The regular schedule is day shift, Monday through Friday, although evenings and weekends may be requested to meet program and contract needs. Travel is less than 10%. The target salary range is $90,000 to $120,000. Candidates must be U.S. citizens, pass a drug screening, and be eligible for Public Trust (NRC IT-1).

Requirements

At least 3 years of experience in related business functions.
Bachelor’s degree required.
Must be a U.S. citizen and eligible for a Public Trust (NRC IT-1).
Experience with SharePoint Online.
Experience configuring, installing, and securing SharePoint systems.
Experience managing Microsoft 365/Office 365 cloud offerings, such as OneDrive, SharePoint Online, and Power Platform.
Advanced Power Automate expertise, including HTTP actions, Graph/REST integration, custom connectors, solution packaging, and environment strategies.
Power Platform knowledge and development experience, including Power Apps basics, Power BI authoring, and Dataverse or SharePoint as data sources.
Demonstrated experience building secure, production-grade integrations.
Experience with change-management fundamentals, including planning, executing, and documenting environment changes.
Experience with Tier 2 and Tier 3 system administration.
Experience with reviews, incident analysis, and identification of issue trends.
Windows or Linux experience.
Must successfully pass a drug screening.

Responsibilities

Provide daily administration and support for Microsoft 365, including Exchange Online, SharePoint Online, OneDrive, and Power Platform.
Manage user permissions and access for site collections, lists, items, site configurations, content organization, and list and library creation and configuration, within a five-business-day response standard.
Conduct compliance checks for alignment with enterprise information architecture, taxonomy standards, and content lifecycle rules.
Execute the annual enterprise site assessment using the client’s assessment framework and recommend improvements to the assessment instrument.
Monitor automation and workflow performance; track failures, errors, delays, bottlenecks, and process misalignments; and propose and implement approved optimizations.
Produce platform reporting on SharePoint usage and activity, Teams collaboration, workflow performance, content health, metadata compliance, and adoption.
Support solution development and documentation under the direction of the Solution Architect, including configuration, testing, and deployment artifacts.
Partner with stakeholders to refine requirements and deliver secure, compliant solutions.
Monitor Microsoft 365 service health, performance, and availability, and assist with service updates, feature rollouts, and configuration improvements.
Maintain Microsoft 365 configuration documentation, operational procedures, and knowledge-base articles.
Assist with security assessments, audit evidence collection, and remediation activities.
Collaborate with engineering, cyber, and operations teams to validate new capabilities, support accreditation activities, and maintain secure configurations aligned with federal standards.
Independently diagnose and resolve routine and moderately complex Microsoft infrastructure incidents, including complex OneDrive, SharePoint, service application, and content-related issues across multiple environments.
Complete configuration changes, service requests, and user administration according to established procedures and ITIL change-management practices.
Work with site and collection owners to address service inquiries and problems.
Assist customers with Power Platform solutions, especially Power Automate flows at scale, including governance, monitoring, exception handling, connectors, and application lifecycle management.
Troubleshoot Power BI reports, dashboards, and data models that translate complex data into actionable insights.
Administer customer servers in a hybrid cloud and on-premises environment.
Escalate advanced or cross-platform issues to the Senior Microsoft Infrastructure Administrator when appropriate.