Mgr Practice Admin-South

Community Health Network • Greenwood, IN

6d

About The Position

Manages business unit administrative responsibilities in the South Region at Stone Crossing Family Medicine and PEDS, supporting 10 physicians, 5 APPS, 2 supervisors, and 28 FTE staff members. The role oversees business segments including finances, human resources, office management, staffing, and clinical quality, and translates goals into actionable work that delivers results.

The manager oversees human resources, financial stewardship, budgets, revenue cycle, reporting, front- and back-office practice functions, patient access and experience, practice growth initiatives, continuous quality improvement, and compliance. The role ensures staff receive orientation and ongoing development, monitors performance and financial results, and drives process improvements and strong customer service.

Requirements

• Related bachelor's degree in healthcare administration, business, or a related field, and/or 7 years of work experience in practice management.
• At least 3 years of leadership experience managing a medical practice or other healthcare facility.
• Ability to collaborate with others in a team setting.
• Excellent communication skills.
• Positive attitude toward problem-solving.

Nice To Haves

• Master's degree preferred.

Responsibilities

• Manage human resources matters, including staffing, hiring, terminations, recognition, retention, discipline, coaching, performance reviews, and improvement plans.
• Translate strategy into tactical work and help staff understand performance outcomes needed to meet goals, improve access, and deliver strong customer service.
• Ensure employees receive initial practice and job-specific orientation, onboarding, ongoing training, and development; hold staff accountable for expectations and performance outcomes.
• Monitor practice financial data, interpret and communicate financial performance, and drive improvements.
• Oversee financial expenditures and stewardship; create and manage budgets, revenue cycle, and reporting.
• Oversee front- and back-office practice management functions, including communications, staffing, workflow, patient service, purchasing, and inventory management.
• Manage patient access and positive patient experiences, address problems promptly, and drive staff-led process improvements.
• Implement practice growth initiatives, continuous quality improvement, EMR, and PMS; serve as or ensure the business unit has a super user.
• Ensure overall practice compliance, monitor activities for compliance, and promptly correct noncompliance or at-risk practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager