Mgr Housekeeping (H04)

IHG•Seattle, WA

9d•$81,000 - $92,000

About The Position

The Mgr Housekeeping oversees housekeeping and laundry operations to maintain high standards and deliver memorable guest experiences. The role manages, coaches, and develops the housekeeping team; maintains and orders supplies and equipment while minimizing waste in support of green initiatives; and helps prepare budgets to maximize profitability. The manager addresses special requests from guests, VIPs, repeat visitors, and VIP Club members; assists with deep-cleaning projects and may support the team during busy periods; and educates team members on compliance with applicable laws and safety standards. The position requires strong communication and interpersonal skills, business language and tools acumen, a hospitality-related degree or equivalent, at least three years of total experience in a catering setting or related field, supervisory experience over a sales/catering team or an equivalent combination of education and work experience, and proficiency in local language(s). Additional qualifications may apply under brand standards.

Requirements

Excellent communication and strong interpersonal skills.
Business language and tools acumen.
Bachelor's degree, higher education qualification, or equivalent in hospitality or a related field.
At least 3 years of total experience in a catering setting or related field.
Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience.
Must speak local language(s).
May have additional qualifications per brand standard.

Responsibilities

Manage, coach, and develop a team responsible for housekeeping and laundry standards.
Maintain and order supplies and equipment while minimizing waste in support of green initiatives.
Help refine and prepare budgets to maximize profitability.
Address special requests for guests, VIPs, repeat visitors, and VIP Club members.
Assist with deep-cleaning projects and occasionally assist the team during busy periods.
Educate team members on compliance with federal, state, and local laws and safety standards.