Metro College Intern - (SDAO) Digital Modernization Service Delivery and Operations

Washington Metropolitan Area Transit Authority • Alexandria, VA

11d

About The Position

This is an introductory, preparatory, and training opportunity for college and graduate students to gain hands-on transit industry experience. Assignments may involve Bus and/or Rail Operations, Safety/Emergency Management, Engineering, Police, Information Technology, City/Urban Planning, or general business functions. Interns may rotate among departments based on their college major and departmental assignment. The internship is temporary and lasts no more than 13 weeks of summer employment. The student intern is supervised by an appropriate Executive or designee.

For the Digital Modernization Service Delivery and Operations placement, the marketing description highlights hands-on exposure to virtualization and cloud technologies. Interns work alongside engineers to support and optimize cloud workloads and virtual environments, with structured training, mentorship, and practical projects.

Duties vary by assigned department and may include compiling, reviewing, and analyzing data; using a personal computer to verify, enter, and correct data for reports; researching information and assisting with management, operations, technical, and administrative reports; producing department-specific presentations, reports, correspondence, data visualizations, or project plans; reviewing reports for issues and recommending solutions as directed; attending training and meetings to learn about transit functions; and participating in or leading departmental meetings and working sessions. Interns are expected to follow safety policies and procedures, promote a positive safety culture, and encourage reporting of safety concerns in accordance with the Agency Safety Plan, applicable requirements, and just-culture principles.

Requirements

• Graduation from high school or possession of a high school equivalency certificate.
• Must be attending an accredited college or university and pursuing a degree in a discipline appropriate for the internship.
• The student's major or area of concentration must align with the academic and functional requirements of the position.
• Must have completed freshman year and be entering sophomore year of college.
• Minimum cumulative GPA of 2.8.
• For a progressive internship offering consecutive summer opportunities through graduation, a favorable performance evaluation from the prior summer is required for consideration for each subsequent summer.
• Knowledge of personal computers and standard office equipment.
• Knowledge of computer software, specifically spreadsheets, word processing, and databases.
• Skill in analyzing numerical data and preparing reports.
• Ability to research methodology.
• Ability to communicate effectively at all levels.
• Ability to establish and maintain effective working relationships with coworkers and the public.

Responsibilities

• Compile, review, and analyze data; use a personal computer to verify, input, and correct data for reports.
• Research data and assist with preparing management, operations, technical, and administrative reports.
• Produce work products for the assigned department, such as presentations, reports, correspondence, graphic representations of data, and project plans.
• Review reports for problems according to standard criteria and supervisor guidance, and recommend solutions as instructed.
• Participate in training related to departmental functions and attend appropriate Authority, departmental, and office meetings.
• Participate in and/or lead departmental meetings and working sessions.
• Maintain awareness of and accountability for safety policies and procedures; promote a positive safety culture and encourage reporting of safety concerns.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED